Marketing Operations Lead - Creative Workflow Architect

Grow Therapy; New York (NY); Hybrid; USD 155,000 - 190,000; Full time

Benefits offered by this job

Health benefits

Equity opportunities

Flexible time off

Parental leave

Commuter benefits

Home office support

Job summary

Grow Therapy is seeking a Marketing Operations Senior Manager to bring clarity, structure, and momentum to our growing marketing and creative team. You will be the operational backbone, coordinating cross-functionally, optimizing workflows, and ensuring high-quality work on time and on budget.

Based in New York, NY, this hybrid role requires in-office presence three days a week, with collaboration across brand planning, design, growth, legal, finance, and external vendors to architect scalable

Qualifications

• 10+ years of experience in account management, creative operations, or project management—ideally in an agency or in-house creative environment.
• Proven track record managing digital-first campaigns and deliverables, with bonus points for video and print.
• Proficiency in project management and collaboration tools (e.g., Notion, Workfront, Asana, Smartsheet, Adobe Creative Cloud, Slack).

Responsibilities

• Manage the end-to-end planning, execution, and delivery of creative projects, including digital campaigns, social content, video, and print
• Oversee resource management and capacity planning across the creative team
• Serve as a primary point of coordination between creative, growth and media, and other cross-functional teams
• Propose, implement, and document scalable workflow processes that drive efficiency and clarity
• Develop and maintain detailed project timelines, deliverables, and budgets
• Identify project risks and blockers early, and implement solutions to keep work on track
• Lead project kickoffs, creative reviews, and postmortems, ensuring clear communication and accountability throughout
• Ensure all creative output aligns with project goals, brand standards, and stakeholder expectations
• Own vendor management and contracting

Skills

Marketing Operations

Project Management

Cross-functional Collaboration

Agency/In-house Experience

Tools

Notion

Workfront

Asana

Smartsheet

Adobe Creative Cloud

Slack

Job description

Grow Therapy is seeking a Marketing Operations Senior Manager to bring clarity, structure, and momentum to our growing marketing and creative team. You will be the operational backbone, coordinating cross-functionally, optimizing workflows, and ensuring high-quality work on time and on budget.

Based in New York, NY, this hybrid role requires in-office presence three days a week, with collaboration across brand planning, design, growth, legal, finance, and external vendors to architect scalable