Creative Operations Manager at Grow Therapy

Feedinkoo; United States; Hybrid; USD 105,000 - 131,000; Full time

Benefits offered by this job

Health insurance

Flexible hours

Flexible time off

Winter break

Mental health mornings

Wellness stipend

In‑office meals

Learning opportunities

Ownership opportunities

Job summary

Grow Therapy is seeking a Creative Operations Manager to bring clarity, structure, and momentum to its expanding brand and creative team. You will be the operational backbone of the creative process, coordinating cross‑functional colleagues and maintaining timelines, budgets, and quality.

You will optimize workflows, manage vendors, and lead project kickoffs, reviews, and post‑mortems while upholding brand standards and stakeholder expectations.

Qualifications

• 5+ years in creative operations, project management, or resource management.
• Experience managing digital campaigns and deliverables.
• Strong cross-functional collaboration and stakeholder management.

Responsibilities

• Manage end-to-end planning, execution, and delivery of creative projects (digital campaigns, social content, video, print).
• Oversee resource management and capacity planning across the creative team.
• Serve as the primary coordination point between creative, growth, and cross-functional teams.
• Propose, implement, and document scalable workflow processes to drive efficiency.
• Develop and maintain detailed project timelines, deliverables, and budgets.
• Identify risks and blockers early; implement solutions to keep work on track.
• Lead project kickoffs, creative reviews, and post-mortems with clear communication and accountability.
• Ensure all creative output aligns with goals, brand standards, and stakeholder expectations.
• Own vendor management and contracting.

Skills

Creative ops

Project management

Resource management

Monday.com

Workfront

Asana

Smartsheet

Adobe CC

Slack

Tools

Monday.com

Workfront

Asana

Smartsheet

Adobe Creative Cloud

Job description

About the Role

We’re looking for a Creative Operations Manager to bring clarity, structure, and momentum to our growing brand and creative team. In this role you will be the operational backbone of our creative process—leading cross‑functional coordination, optimizing workflows, and ensuring we deliver high‑quality creative work on time and on budget.

What You’ll Be Doing

• Manage the end‑to‑end planning, execution, and delivery of creative projects, including digital campaigns, social content, video, and print.
• Oversee resource management and capacity planning across the creative team, ensuring optimal utilization of internal and external talent.
• Serve as the primary point of coordination between creative, growth, and other cross‑functional teams.
• Propose, implement, and document scalable workflow processes that drive efficiency and clarity.
• Develop and maintain detailed project timelines, deliverables, and budgets.
• Identify project risks and blockers early, and implement solutions to keep work on track.
• Lead project kickoffs, creative reviews, and post‑mortems, ensuring clear communication and accountability throughout.
• Ensure all creative output aligns with project goals, brand standards, and stakeholder expectations.
• Own vendor management and contracting.

Compensation

Base compensation varies by location:

• Zone1 (NYC, SF, Seattle):$117,000–$131,000
• Zone2 (Other US locations):$105,000–$117,000

This role is open to remote candidates in the United States; we prefer candidates based within commuting distance of one of our hubs (NewYork, Seattle, or SanFrancisco) who can commit to being in the office approximately three days per week.

You’ll Be a Good Fit If

• 5+years of experience in creative operations, project management, or resource management—ideally in an agency or in‑house creative environment.
• Proven track record managing digital‑first campaigns and deliverables; bonus points for experience in video and print.
• Proficiency in project management and collaboration tools (e.g., Monday.com, Workfront, Asana, Smartsheet, Adobe Creative Cloud, Slack).
• Analytical mindset with the ability to track performance and refine systems over time.
• Strong communication and stakeholder management skills—you can keep everyone aligned without slowing down the work.
• Deep understanding of agency‑style workflows, timelines, and team dynamics.
• Ability to thrive in a fast‑paced, ambiguous environment with multiple stakeholders and shifting priorities.
• A calm, proactive, detail‑obsessed approach to managing complexity and deadlines.

Benefits

• Opportunity to drive impact within the mental healthcare landscape from day one.
• Comprehensive health insurance plans, including dental and vision.
• Flexible working hours.
• Flexible time off.
• Company‑wide winter break.
• Mental health mornings (2 hours each week).
• Wellness stipend.
• In‑office meals and snacks.
• Continuous learning opportunities.
• Competitive salary.
• Opportunities for ownership, mentorship, and leadership.

Equal Opportunity

Grow Therapy is proud to be an equal‑opportunity workplace and an affirmative‑action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.