Strategic Planning & Operations Manager

Grow Therapy; New York (NY); Hybrid; USD 144,000 - 168,000; Full time

Benefits offered by this job

Health Benefits

Wellness & Development Stipend

Commuter Benefits

Home Office & Meals

Parental Leave

Flexible Time Off & Holidays

Winter Break

Job summary

Grow Therapy is a mission-driven company building a scalable mental health marketplace. We seek a Manager, Strategic Planning to own operating rhythms, lead executive planning, and coordinate cross-functional programs that sustain growth.

You will design processes, facilitate offsites, and partner with Chiefs of Staff to align company priorities. The role combines strategic design with hands-on execution, including scheduling, logistics, and executive note-taking.

Qualifications

• 5–7 years of experience in business operations, strategic operations, or a chief of staff function.
• Ability to design and improve operating rhythms and cross-functional planning processes.
• Strong communication and project management skills.

Responsibilities

• Own and continuously improve Grow’s core operating rhythms–Biweekly Business Review, OKR planning cycles, executive meeting cadences, and Town Halls–ensuring consistency, quality and efficiency.
• Design and facilitate executive offsites end to end: structure, pre-work, logistics, facilitation support, and post-offsite documentation.
• Manage OKR planning cycles from kickoff to completion: build framework, set timeline, run cross-functional sessions, maintain system of record.
• Serve as the primary operational counterpart to Chiefs of Staff across Grow’s functions, coordinating cross-functional planning and company-wide initiatives.
• Leverage AI tools to improve operating processes—from coordinating workflows to distributing information across the organization.

Skills

Ownership depth

Systems thinking

Project management

Senior communicator

AI proficiency

Mission-driven

Job description

Grow Therapy is a mission-driven company building a scalable mental health marketplace. We seek a Manager, Strategic Planning to own operating rhythms, lead executive planning, and coordinate cross-functional programs that sustain growth.

You will design processes, facilitate offsites, and partner with Chiefs of Staff to align company priorities. The role combines strategic design with hands-on execution, including scheduling, logistics, and executive note-taking.