Marketing Operations Coordinator

HORIZON FOREST PRODUCTS; Raleigh (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Horizon Forest Products seeks a Marketing Operations Coordinator to support both Marketing and Sample Departments. This on-site, full-time role ensures smooth day-to-day operations, tracks deadlines, and coordinates materials, shipments, and vendor relationships.

You will also implement AI-assisted workflows and process improvements. The ideal candidate demonstrates strong organization, experience with AI tools (ChatGPT/Claude), and the ability to manage multiple priorities while keeping

Qualifications

• Exceptional organization and meticulous attention to detail.

Responsibilities

• Coordinate sample and display transfers including paperwork, system updates, labeling, shipping, and final verification.
• Track projects, deadlines, approvals, and follow-ups; coordinate promotional materials, shipments, swag, vendors, and event logistics.
• Maintain organized files, procedures, purchase records, receipts and invoice documentation.
• Provide administrative and operational support to the Marketing and Sample Departments.
• Use ChatGPT, Claude, and other AI platforms to organize information, draft communications, create procedures, summarize information, and improve workflows.

Skills

Organization

AI platforms

Communication

Multitasking

Office suite

Tools

Outlook

Teams

Word

Excel

Job description

The Marketing Operations Coordinator is a full-time, on-site position responsible for keeping the Marketing and Sample Departments organized, accurate, and on schedule. This hands-on role provides the operational support needed to keep day-to-day work moving efficiently.

Sample & Display Operations

• Manage sample and display transfers, including paperwork, system updates, labeling, shipping, and final verification.
• Monitor inventory and coordinate replenishment, counts, packaging, staging, and discrepancy resolution.

Marketing Operations

• Track projects, deadlines, approvals, and follow-ups.
• Coordinate promotional materials, branch shipments, swag, vendors, and event logistics.
• Maintain organized files, procedures, purchase records, receipts, and invoice documentation.
• Provide administrative and operational support to the Marketing and Sample Departments.

AI & Process Improvement

• Use ChatGPT, Claude, and other AI platforms to organize information, draft communications, create procedures, summarize information, and improve workflows.
• Identify opportunities to simplify or automate repetitive processes and verify AI-generated work for accuracy.

Qualifications

• Exceptional organization and meticulous attention to detail.
• Demonstrated experience using ChatGPT and Claude in a professional setting.
• Strong follow-through and ability to manage multiple priorities.
• Proficient with Outlook, Teams, Word, and Excel; comfortable learning new systems.
• Clear communicator with sound judgment and willingness to ask questions.
• Ability to work independently and adapt to changing priorities.
• Preferred: 2+ years of experience in operations, project coordination, administrative support, inventory, fulfillment, or marketing support.

Physical & Employment Requirements

• Ability to lift up to 20 lbs. and assist with packaging, inventory, and shipments.
• Ability to pass required background screening and drug testing.