Marketing Operations Associate Manager, Ramp & Pre-Opening

Hyatt; Chicago (IL); On-site; USD 78,000 - 85,000; Full time

Job summary

Hyatt is seeking an Associate Manager, Marketing Operations, Ramp to drive pre-opening marketing for a global portfolio of hotels. You will coordinate campaigns, digital assets, and reporting aligned with brand standards and ramp plans, partnering with Ramp Sales, Revenue, and Marketing Strategy teams.

The role emphasizes operational excellence, timely delivery, and cross-regional collaboration, with travel up to 5% and a focus on delivering market-ready campaigns and assets that support

Qualifications

• 1–3 years of marketing experience in hospitality, travel, or consumer brand.
• Experience managing multi-property or regional campaigns.
• Strong understanding of digital marketing, brand strategy, and market segmentation.
• Data-driven with experience in marketing analytics platforms.
• Excellent project management, communication, and stakeholder engagement.
• Bachelor’s degree in marketing, communications, or business.

Responsibilities

• Support pre-opening marketing for a rolling portfolio of hotels across global markets.
• Maintain project plans, timelines, trackers, and status updates to support timely delivery across regions and cross-functional teams.
• Coordinate quality-control reviews to confirm the accuracy, brand consistency, and readiness of marketing assets.
• Apply established templates, messaging frameworks, and brand guidelines while accounting for relevant local market needs.
• Support agile marketing workflows by coordinating tasks, deadlines, and handoffs across teams and time zones.
• Assist with activating paid, owned, and earned media tactics to drive awareness and bookings before and after opening.
• Coordinate creative development, content production, and asset delivery to support opening readiness.
• Compile and share campaign performance reports with hotel teams, commercial partners, and ownership groups.
• Organize data, insights, and recommendations to support campaign optimization discussions with marketing leadership.
• Document learnings and best practices from each opening to inform continuous improvement for future launches.
• Travel up to 5%.

Skills

Marketing experience

Digital marketing

Analytics platforms

Project management

Stakeholder engagement

Cross-functional collaboration

Communication skills

Global environment

Education

Bachelor's degree in marketing

Tools

Marketing analytics platforms

Job description

Hyatt is seeking an Associate Manager, Marketing Operations, Ramp to drive pre-opening marketing for a global portfolio of hotels. You will coordinate campaigns, digital assets, and reporting aligned with brand standards and ramp plans, partnering with Ramp Sales, Revenue, and Marketing Strategy teams.

The role emphasizes operational excellence, timely delivery, and cross-regional collaboration, with travel up to 5% and a focus on delivering market-ready campaigns and assets that support