Director of Commercial Strategy for Openings & Conversions

Hyatt Hotels Corporation; Chicago (IL); Remote; USD 145,000 - 185,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Director, Commercial Strategy for Openings & Conversions to lead commercial launches and accelerate market ramp for new and transitioning hotels. You will shape integrated strategies, align cross-functional teams, and drive performance from pre-opening through stabilization.

The role demands a decade of hospitality leadership across Sales, Marketing, Revenue, and Digital disciplines, with strong stakeholder and executive communication skills.

Qualifications

• Minimum 10 years of progressive commercial, sales, revenue, marketing, or related hospitality leadership experience.
• Experience supporting hotel openings, conversions, transitions, or performance ramp-up.
• Experience developing and executing integrated commercial strategies in a multi-property, regional, global, or multi-brand environment.
• Strong understanding of Sales, Revenue Management, Marketing, Digital, and Distribution.
• Experience leading complex, cross-functional initiatives and influencing stakeholders without direct authority.
• Strong commercial acumen with the ability to interpret market and performance data and translate insights into action.
• Excellent communication, facilitation, stakeholder management, and executive presentation skills.
• Ability to manage multiple hotel projects, priorities, risks, and timelines in a fast-paced environment.

Responsibilities

• Lead development and execution of integrated commercial strategies for new, converting, and transitioning hotels from early strategy through stabilization.
• Align cross-functional teams around market positioning, priorities, activation plans, and measurable outcomes.
• Guide hotels through the commercial ramp lifecycle from pre-opening strategy and activation through post-opening stabilization.
• Partner with property leaders, commercial teams, global support functions, and ownership groups to align priorities and execution.
• Assess commercial readiness, identify risks, and drive timely resolution before activation and opening.
• Translate data, market intelligence, and performance trends into practical action plans.

Skills

Commercial strategy

Sales leadership

Stakeholder management

Communication

Data interpretation

Education

Bachelor's degree

Tools

CRM systems

Hospitality analytics tools

Revenue management systems

Job description

Hyatt Hotels Corporation is seeking a Director, Commercial Strategy for Openings & Conversions to lead commercial launches and accelerate market ramp for new and transitioning hotels. You will shape integrated strategies, align cross-functional teams, and drive performance from pre-opening through stabilization.

The role demands a decade of hospitality leadership across Sales, Marketing, Revenue, and Digital disciplines, with strong stakeholder and executive communication skills.