Marketing Operations Lead, Ramp – Pre-Opening Campaigns

Hyatt Hotels Corporation; Chicago (IL); On-site; USD 78,000 - 85,000; Full time

Job summary

Hyatt Hotels Corporation in Chicago seeks an Associate Manager, Marketing Operations, Ramp to join the Operations Ramp Strategy team. You will partner with Revenue, Sales, and regional teams to drive pre-opening marketing and market-entry campaigns for a global hotel portfolio.

You’ll manage timelines, assets, and reporting to ensure brand standards and on-time delivery, while applying marketing frameworks and local market needs to support openings and topline growth.

Qualifications

• 1–3 years of marketing experience, preferably in hospitality, travel, or consumer brands.
• Experience managing multi-property or regional campaigns.
• Strong understanding of digital marketing, brand strategy, and market segmentation.
• Data-driven with experience in marketing analytics platforms and performance storytelling.
• Excellent project management, communication, and stakeholder engagement skills.

Responsibilities

• Support pre-opening marketing milestones for a rolling portfolio of hotels across global markets.
• Maintain project plans, timelines, trackers, and status updates to support timely delivery across regions and cross-functional teams.
• Coordinate quality-control reviews to confirm the accuracy, brand consistency, and readiness of marketing assets.
• Apply established templates, messaging frameworks, and brand guidelines while accounting for relevant local market needs.
• Support agile marketing workflows by coordinating tasks, deadlines, and handoffs across teams and time zones.
• Assist with activating paid, owned, and earned media tactics to drive awareness and bookings before and after opening.
• Coordinate creative development, content production, and asset delivery to support opening readiness.
• Compile and share campaign performance reports with hotel teams, commercial partners, and ownership groups.
• Organize data, insights, and recommendations to support campaign optimization discussions with marketing leadership.
• Document learnings and best practices from each opening to inform continuous improvement for future launches.
• Travel up to 5%.

Skills

Marketing experience

Digital marketing

Marketing analytics

Project management

Stakeholder engagement

Global collaboration

Education

Bachelor's degree in Marketing/Related field

Tools

Marketing analytics platforms

Job description

Hyatt Hotels Corporation in Chicago seeks an Associate Manager, Marketing Operations, Ramp to join the Operations Ramp Strategy team. You will partner with Revenue, Sales, and regional teams to drive pre-opening marketing and market-entry campaigns for a global hotel portfolio.

You’ll manage timelines, assets, and reporting to ensure brand standards and on-time delivery, while applying marketing frameworks and local market needs to support openings and topline growth.