Marketing Operations & Agile Delivery Lead

accenturefederalservices; Washington (District of Columbia); On-site; USD 70,000 - 120,000; Full time

Job summary

Accenture Federal Services is seeking a Marketing Operations Specialist to support product and delivery teams within a marketing and communications function. You will manage marketing technology platforms, data workflows, and agile delivery across concurrent streams in a DC-area setting.

The role requires 2+ years in marketing operations or similar roles, hands-on use of marketing automation and CRM tools, and strong Agile/Scrum experience. On-site presence once weekly in DC is expected.

Qualifications

• 2+ years of experience in marketing operations or campaign operations.
• Hands-on experience with a marketing automation platform (HubSpot, Marketo, Pardot, or Eloqua) and a CRM (Salesforce or Microsoft Dynamics).
• Demonstrated experience facilitating agile ceremonies (sprint planning, standups, retrospectives, reviews).
• Experience managing multiple concurrent workstreams, timelines, risks, and priorities in a fast-paced delivery environment.
• Proficiency with Jira, Azure DevOps, Confluence, and reporting tools (Excel, Tableau, Power BI).
• Experience collaborating with product, marketing, creative, content, operations, and client stakeholder groups.

Responsibilities

• Administer and optimize marketing technology platforms and integrations.
• Support campaign execution by building, QA'ing, and launching emails, forms, landing pages, and audience segments.
• Manage lead and contact data processes, including routing, scoring, lifecycle stages, list hygiene, and naming conventions.
• Build and maintain dashboards and recurring reports on campaign performance, funnel metrics, and operational health.
• Support marketing product teams through planning, prioritization, backlog management, and delivery execution.
• Facilitate Agile ceremonies, including sprint planning, standups, retrospectives, reviews, and backlog refinement.
• Manage multiple timelines, dependencies, risks, and competing priorities across teams and initiatives.
• Partner with team leads and stakeholders to align on priorities and delivery commitments.
• Coach teams on Agile best practices and continuous improvement.

Skills

Marketing operations

Agile delivery

Scrum framework

Cross-functional collaboration

Tools

HubSpot

Marketo

Pardot

Eloqua

Salesforce

Microsoft Dynamics

Jira

Azure DevOps

Confluence

Excel

Tableau

Power BI

Job description

Accenture Federal Services is seeking a Marketing Operations Specialist to support product and delivery teams within a marketing and communications function. You will manage marketing technology platforms, data workflows, and agile delivery across concurrent streams in a DC-area setting.

The role requires 2+ years in marketing operations or similar roles, hands-on use of marketing automation and CRM tools, and strong Agile/Scrum experience. On-site presence once weekly in DC is expected.