Marketing Operations Advisor & Strategy Lead

FedEx Freight, Inc.; Harrison (AR); On-site; USD 85,000 - 110,000; Full time

Job summary

FedEx Freight, Inc. seeks a Marketing Operations Advisor to optimize processes and implement technology across marketing functions. You will provide strategic guidance and collaborate with cross-functional teams to improve efficiency and effectiveness.

The role requires strong analytical and communication skills, plus experience in project and change management. You will help govern data quality and ensure compliance while driving adoption of new systems and practices.

Qualifications

• Bachelor's degree in Marketing, Business or equivalent work experience
• Five (5) years Marketing Operations or Business Operations experience
• Strong understanding of marketing technology stack and process optimization
• Experience with project management and change management initiatives
• Excellent analytical and strategic thinking skills
• Strong communication and stakeholder management abilities

Responsibilities

• Provide strategic advisory support for marketing operations optimization, process improvement, and technology implementation across all marketing functions.
• Make strategic recommendations for marketing operations optimization and process improvement initiatives.
• Collaborate on advisory support for marketing technology evaluation, selection, and implementation projects.
• Maintain expertise in marketing operations, best practices and industry benchmarking for continuous improvement.
• Manage documentation and training programs to enhance marketing team operational efficiency.
• Maintain data governance and quality assurance frameworks to ensure marketing data integrity and compliance.
• Drive cross-functional collaboration on marketing operations projects and technology integration initiatives.
• Support change management and adoption strategies for new marketing operations processes and technologies.
• Comply with all applicable laws/regulations, as well as company policies/procedures.
• Perform other duties as assigned.

Skills

Marketing operations

Project management

Change management

Analytical thinking

Strategic thinking

Stakeholder management

Communication

Education

Bachelor's degree in Marketing, Business or equivalent work experience

Tools

Marketing technology stack

Process optimization

Data governance

Job description

FedEx Freight, Inc. seeks a Marketing Operations Advisor to optimize processes and implement technology across marketing functions. You will provide strategic guidance and collaborate with cross-functional teams to improve efficiency and effectiveness.

The role requires strong analytical and communication skills, plus experience in project and change management. You will help govern data quality and ensure compliance while driving adoption of new systems and practices.