Digital Marketing Advisor

FedEx Group; Collierville (TN); On-site; USD 83,566 - 137,881; Full time

Job summary

Federal Express Corporation is seeking a senior professional to lead digital product strategy and cross-functional execution in Collierville, TN. You will partner with directors and multiple teams to drive market-leading, customer-centric products and programs.

The role emphasizes strategic assessments, prioritization of opportunities, and clear performance metrics to enable data-driven decision-making and successful initiative delivery.

Qualifications

• Bachelor's Degree/equivalent experience in marketing, finance, computer science, engineering or related business discipline.
• Five (5) years experience in a digital marketing or digital product management environment or demonstrated knowledge gained through coursework or work experience in digital product marketing, management, or technology support.
• More advanced degrees may offset experience requirements; a related Master's Degree equals two (2) years experience.

Responsibilities

• Lead strategic digital initiatives and cross-functional alignment across commercial, product, engineering, sales, and operations.
• Plan, execute, and report on digital product strategy and related programs.
• Develop executive briefs, strategic frameworks, and metrics (e.g., OKRs) to support data-driven decisions.

Skills

Digital product management

Market research

Cross-functional collaboration

Strategic thinking

Education

Bachelor's Degree or equivalent

Job description

Job Description Summary

• Under minimal supervision, plans and executes digital product strategy, technology/product development, technology and/or product support and/or customer engagement strategies in support of the company's product and service portfolio.

Essential Functions

• Conducts market and competitive analysis, product analysis, digital industry and customer research to create and optimize the customer experience. Partner with cross‑functional teams to define, implement and launch market‑leading, customer‑centric products or programs.
• Provides subject matter expertise to support strategic priorities.
• Maintains expertise on products and technologies through training and research and uses that training to drive and/or implement best practices and foster continuous improvement.
• Perform other duties as assigned.

Position Overview

• Lead Special Projects: Partner directly with the Director to lead strategic assessments, scope new opportunities, and execute high‑priority initiatives.
• Drive Cross‑Functional Alignment: Act as the connective tissue between disparate teams (e.g., Commercial teams, product, engineering, sales, and operations), resolving bottlenecks and ensuring the cohesive execution of complex digital strategies.
• Planning & Reporting: Develop executive briefings, strategic frameworks, and clear performance metrics (e.g., OKRs) to facilitate data‑driven decision‑making and track initiative success.

Minimum Education

• Bachelor's Degree/equivalent experience in marketing, finance, computer science, engineering or related business discipline.

Minimum Experience

• Five (5) years experience in a digital marketing or digital product management environment or demonstrated knowledge gained through coursework or work experience in digital product marketing, management, or technology support.
• More advanced degrees may offset experience requirements. A related Master's Degree equals two (2) years experience.

Knowledge, Skills, and Abilities

• Strong ability to understand business and customer needs, customer/user experience management, product analysis and technology capabilities.
• Technical acumen.
• Strong collaboration, communications and analytical skills.

Preferred Qualifications

• Industry & Education: MBA or advanced degree preferred, coupled with a strong understanding of commercialization, marketing or logistics dynamics.
• Executive Communication: Exceptional ability to synthesize complex data into clear strategic narratives and actionable goals, with proven experience in the development of executive presentations.
• Leadership through Influence: Demonstrated track record of leading complex, multi‑disciplinary projects and driving results through influence rather than direct reporting authority.

Work/Domicile Location

• This position will be hybrid in Collierville, Tennessee and candidates must live within a 50‑mile radius reasonable commutable distance. This position is hybrid, meaning that employees will be required to work at a FedEx Campus location several times per week.

Pay Transparency

Pay: $7,488.36/mo - $12,355.79/mo

Equal Opportunity Employer

Federal Express Corporation is an Equal Opportunity Employer including Veterans/Disabilities.

Reasonable Accommodations

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Legal Rights

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act
• E-Verify Notice (bilingual)
• Right to Work Notice (English / Spanish)