Marketing Coordinator - Workplace Experience

Total Quality Logistics; Cincinnati (OH); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health, dental and vision coverage

401(k) with company match

Up to $5,000/year tuition reimbursemen

Employee referral bonuses

Job summary

Total Quality Logistics seeks a Workplace Experience Coordinator to join the Marketing team at TQL Headquarters in Cincinnati. You’ll be the first point of contact for employees, customers, vendors, and guests, ensuring a welcoming, professional environment and supporting front desk operations and office logistics.

You’ll help prepare onboarding materials for new hires, coordinate visits, assist with internal communications, and tackle workplace projects with a service-minded, detail-oriented

Qualifications

• College degree preferred or equivalent work experience.
• 1–2 years of experience in hospitality or sales preferred.
• Proficient in Microsoft Office Suite.
• High energy with excellent communication skills.
• Ability to multitask in a fast-paced environment.
• Organized with strong attention to detail.
• Approach challenges with critical thinking.
• Flexible to adapt to changing schedules.

Responsibilities

• Coordinate customer visit logistics, including conference room setup and breakdown, food and beverage arrangements, visitor materials, swag distribution, and overall visit readiness.
• Maintain a clean, organized, and professional workplace environment by proactively identifying and resolving facility, maintenance, hospitality, and presentation issues through vendor coordination, internal partnerships, and hands-on support as needed.
• Prepare workstations and onboarding materials for new hires, ensuring employees have a positive and seamless first-day experience.
• Provide expense-related support for the Workplace Experience team.
• Support internal communications through digital and physical channels, including employee messaging, signage, calendars, and company-wide communication initiatives.
• Provide front desk and reception support, including visitor assistance, phone coverage, mail and delivery coordination, and maintaining a professional lobby environment.

Skills

High energy

Excellent communication

Multitasking

Attention to detail

Critical thinking

Flexibility

Education

College degree preferred or equivalent experience

Tools

Microsoft Office Suite

Job description

About the role

As a Workplace Experience Coordinator on TQL's Marketing team, you will help shape the day-to-day experience at TQL Headquarters. As one of the first points of contact for employees, customers, vendors, and guests, you'll create a welcoming, professional environment while supporting front desk operations, customer visits, office logistics, new hire preparation, internal communications, and Workplace Experience projects. The ideal candidate is polished, detail-oriented, service-minded, and ready to jump in wherever needed.

What’s in it for you

• $20.00 - $22.00/hour base pay depending on experience
• Hyper-growth company with upward and internal mobility
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning and more
• Up to $5,000/year tuition reimbursement
• Employee referral bonuses
• Certified Great Place to Work with 900+ lifetime workplace award wins

What you’ll be doing

• Coordinate customer visit logistics, including conference room setup and breakdown, food and beverage arrangements, visitor materials, swag distribution, and overall visit readiness
• Maintain a clean, organized, and professional workplace environment by proactively identifying and resolving facility, maintenance, hospitality, and presentation issues through vendor coordination, internal partnerships, and hands‑on support as needed
• Prepare workstations and onboarding materials for new hires, ensuring employees have a positive and seamless first‑day experience
• Provide expense‑related support for the Workplace Experience team
• Support internal communications through digital and physical channels, including employee messaging, signage, calendars, and company‑wide communication initiatives
• Provide front desk and reception support, including visitor assistance, phone coverage, mail and delivery coordination, and maintaining a professional lobby environment

What you need

• College degree preferred or equivalent work experience
• 1-2 years of experience in hospitality, or sales preferred
• Proficient in Microsoft Office Suite
• High energy with excellent communication skills
• Ability to work in a multitasking, fast paced environment
• Organized with a strong attention to detail
• Solve problems and approaching challenges with a critical thinking mindset
• Flexibility to adapt to changing situations and schedules

Where you'll be

4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.