Facilities Coordinator

Total Quality Logistics; Cincinnati (OH); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) with company match

Tuition reimbursement

Employee discounts

Job summary

Total Quality Logistics is seeking a Real Estate & Facilities Coordinator to partner with internal leaders and vendors to manage daily office operations across TQL’s nationwide offices. The role emphasizes proactive communication, process documentation, and efficient incident response to minimize disruptions.

You’ll create and maintain work orders, coordinate maintenance, and support safety and business continuity policies while delivering high-quality facilities services from Cincinnati to

Qualifications

• 1+ year customer service experience.
• Strong written and verbal communication skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Create and maintain work orders in facilities system.
• Coordinate resources and maintenance operations for TQL offices nationwide.
• Communicate operations and project information to stakeholders.
• Maintain REF documentation including procedures and policies.
• Provide incident support to minimize disruptions.

Skills

Customer service

Communication

Independent work

Urgency/Proactiveness

Tools

Microsoft Office Suite

Job description

About the role:

As the Real Estate & Facilities (REF) Coordinator for TQL, your primary role is to work with internal leadership, external vendors, and internal REF team members to coordinate daily office operational needs.

What’s in it for you:

• Compensation starting at $17.50 to $19.50/hour
• Advancement opportunities with structured career paths
• Company-paid travel with flex time
• On-going skill development
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more
• Certified Great Place to Work with 900+ lifetime workplace award wins

What you’ll be doing:

• Create and maintain work orders in our facilities internal management system
• Work with executive leadership, property management, repair vendors and internal Facilities team members to coordinate resources and schedule maintenance/repair operations for all TQL offices nationwide
• Effectively communicate relevant operations and/or project information to the Satellite Operations Manager, REF Director and other project stakeholders
• Assist in preparation and maintenance of REF departmental documentation, including but not limited to process/project-related procedures, Safety and Security policies, Incident Management and Business Continuity plans, etc.
• Provide incident support to minimize business interruptions (e.g. inclement weather, power outages, building inaccessibility, service disruptions, etc.)

What you need:

• Available to work Monday - Friday 9am - 6pm
• 1+ year customer service experience required
• Proficient with Microsoft Office Suite
• Strong written and verbal communication skills
• Understanding of facilities-type operations in an office environment is a plus
• Self-motivated with a strong sense of urgency in providing support
• Capable of working independently with minimal managerial supervision

Where you'll be: 4289 Ivy Pointe Blvd, Cincinnati, OH 45245

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.