MARKETING COORDINATOR

Hollywood Casino-Aurora, Inc.; Aurora (IL); On-site; USD 29,000 - 32,000; Full time

Job summary

PENN Entertainment in Aurora, IL is seeking a Marketing Coordinator to support promotions and events for clients, assisting the Marketing Department with planning, execution, and on-site activities to ensure guest satisfaction and smooth operations.

The role emphasizes coordination with Account Managers and Sales, handling materials, setup, and clerical tasks, and may involve light data entry and post-event follow-up. Starting salary of $21–$23 per hour may vary by position.

Qualifications

• Must be 21 years of age.
• High school diploma or GED; two years of customer service experience or equivalent.
• Ability to interact with guests, staff and colleagues and resolve problems diplomatically.
• Proficient in Microsoft Excel, Word, and Outlook.
• Salesforce knowledge preferred.
• Adobe Acrobat knowledge preferred.
• Basic understanding of App functionality a plus.

Responsibilities

• Notifies winners via e-mail and phone and coordinates prize awards.
• Assist with planning and preparation of promotions and advertising materials.
• Documents patron participation including names, phone numbers and e‑mail addresses.
• Assists with the set up and display of advertising items.
• Assists as needed at special events.
• Works closely with PSG team to drive results and manage promotional items, invoices, data entry, and contract filing.
• Works with Director of Marketing and VP of Marketing to support Account Managers and Sales in the field.
• Light clerical work: filing, envelope stuffing, faxing, copying.
• Collaborates with other departments as needed.

Skills

Customer service

MS Office

Salesforce

Adobe Acrobat

App functionality

Education

High school diploma or GED

Tools

Excel

Word

Outlook

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

The marketing coordinator assists and supports the Marketing Department with promotions and events at client locations by performing various duties to support customers’ visits and/or events.

Essential Responsibilities

• Notifies winners via e-mail and phone and coordinates prize awards
• Assist with planning and preparation of promotions and advertising materials
• Documents patron participation including names, phone numbers and e‑mail addresses
• Assists with the set up and display of advertising items
• Assists as needed at special events
• Works closely with the entire PSG team to drive results and assist in many key areas: ordering and tracking of promotional items, submission and payment of invoices, inputting of data into support programs, and the tracking and filing of agreements & contracts
• Works closely with Director of Marketing, Director of Operations and VP of Marketing to support Account Managers and Sales personnel with their marketing and promotional needs in the field
• Light clerical work to include but not limited to; envelope stuffing, filing, faxing, and copying
• Work in conjunction with other departments on an as needed basis

BRING US YOUR BEST.

Qualification Requirements

• Must be 21 years of age
• High school diploma or GED required; two years of customer service experience; or equivalent combination of education and experience. Marketing experience preferred
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
• Must have proficient in Microsoft applications (Excel, Word, and Outlook)
• Knowledge of Salesforce preferred
• Knowledge of Adobe Acrobat preferred
• Basic understanding of App functionality a plus

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

STARTING SALARY

$21 $23