HR Coordinator

Ameristar Casino Hotel Vicksburg; Vicksburg (MS); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off (PTO)

Job summary

Ameristar Casino Hotel Vicksburg is seeking an HR support professional to assist with employment processes, communications, and events. The role involves handling records, answering inquiries, managing badges, and supporting new hire orientation.

The ideal candidate should have 1–2 years in HR or a related office setting, strong English communication, and the ability to maintain confidentiality. A Bachelor's degree is preferred, with flexible scheduling including nights and weekends.

Qualifications

• Bachelor's degree preferred.
• 1–2 years HR or office setting preferred; minimum 1 year in customer service.
• Excellent written and verbal communication; fluent in English.
• Must maintain confidentiality and professionalism.
• Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Knowledge of HRIS systems and Applicant Tracking Systems a plus.
• Ability to meet deadlines and manage multiple priorities.

Responsibilities

• Provide assistance in all areas of HR, including employment, communication, events, and record retention.
• Maintain general office, front counter, lobby area, and kiosks; keep them clean and stocked.
• Greet visitors to the HR office; assist with applications and assessments.
• Handle team member questions/requests; escalate issues for prompt resolution.
• Perform administrative duties: maintain employee records, data entry, reporting, supplies, badges, licenses, renewals.

Skills

Customer service

Communication

Confidentiality

Microsoft Office

Education

Bachelor's degree

Tools

MS Office

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Provides assistance in all areas of HR, including employment, communication, team member events, and record retention.
• Maintains general office, front counter, lobby area, and TDR kiosks, ensuring that they are clean, orderly, and well-stocked.
• Greets all visitors to the HR office in a positive, upbeat manner while answering questions, assisting with application processes, answering phone calls, and administering selection assessments.
• Handles team member questions/requests and escalates issues as appropriate to ensure prompt resolution.
• Performs administrative duties, including maintaining employee records, data entry and research, preparing reports, ordering office supplies, managing team member/vendor badges, gaming licensing and renewals, etc.
• Assists in coordinating and facilitating Talent Audition and New Hire Orientation.
• Assists in developing and maintaining property communication, to include employee self-service portal, back-of-house hallways, maintaining updated required federal, state, and local posters.
• Maintains a professional, courteous, and friendly demeanor with all team members, applicants, and guests.
• Assists with design and execution of engagement, wellness, and retention events.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
• Responsible for ensuring the compliance with all local, state, and federal regulations within area of authority and reporting potential issues to management.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

BRING US YOUR BEST.

• Bachelor’s degree from an accredited four-year college or university preferred.
• One to two years of experience in Human Resources or office setting preferred; minimum one (1) year of experience in a customer service position required.
• Must have excellent written and verbal communication skills; must be fluent and literate in English.
• Ability to maintain a high level of confidentiality and professionalism.
• Must have excellent customer service and interpersonal skills.
• Must be proficient in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Knowledge of relevant federal, state, and local laws, rules, regulations, codes, and/or statutes a plus.
• Must have excellent presentation, problem-solving, and organizational skills.
• Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment.
• Knowledge of HRiS systems and Applicant Tracking Systems a plus.
• Ability to research, analyze, comprehend, and act upon information as appropriate.
• Ability to perform effectively in a fast-paced environment.
• Must be able to work a flexible schedule, including nights, weekends, and holidays, as business needs dictate.
• Ability to work independently on a wide variety of special projects.
• Ability to prepare clear and concise administrative reports.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

Equal Opportunity Employer

STARTING SALARY

Starting pay $18 an hour, based on experience