MARKETING COORDINATOR

Hollywood Casino at Greektown; Detroit (MI); On-site; USD 70,000 - 95,000; Full time

Job summary

PENN Entertainment in Detroit seeks an Advertising Manager to coordinate marketing communications, oversee traffic for campaigns, and support creative operations on- site.

You will partner with leadership, vendors, and internal teams to execute promotions, events, and collateral while upholding guest-service standards and brand integrity.

Qualifications

• Excellent guest service skills and conflict resolution abilities.
• Knowledge of casino and hotel operations and events.
• Computer literate with ability to use standard office software.
• Positive public image and strong written/spoken communication.
• Detail oriented with good spelling/grammar and judgment.

Responsibilities

• Traffic all marketing jobs; monitor status daily and report weekly.
• Coordinate advertising, direct mail, website, plasma, iView and social media.
• Collaborate with senior leadership and external vendors to support Marketing Team Leader.
• Manage purchasing: invoices, blankets, and MMS requests.
• Maintain collateral sheets, advertising logs, email accounts, estimates and invoices.
• Assist with planning radio events and on-site promotions.
• Execute community events and internal/external communications.
• Maintain signage and promotional material across on-property channels.
• Update Kiosk, plasma and iView programming; assist with vendor management.
• Write promotional copy and proofread all advertising and communications.
• Respond to guest inquiries and complaints; coordinate team admin tasks.

Skills

Guest service

Communication

MS Office

Creativity

Problem solving

Attention to detail

Tools

MMS

MS Office

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

This position will aid in the coordination and assist with advertising, customer communications, social media updates, web updates and promotional collateral.

Essential Functions:

• Traffics all jobs within the marketing team, including monitoring status of jobs daily, preparing weekly job status reports for management, creative and production, and conducting weekly traffic updates with team members.
• Coordinate daily functions of all communications: advertising, direct mail, website, plasma, iView, social media, internal/external communications, and other items.
• Work and communicate with internal clients, including senior leadership, and external vendors to assist the Marketing Team Leader.
• Manage the administrative purchasing process (release invoice payments, blankets, and place purchase requests on the MMS system).
• Maintain collateral sheet, advertising log, offers email account, estimates & invoices, e-torch updates, marketing status sheet, monitors timelines and priorities.
• Assist Marketing Leadership to plan radio event needs.
• Execute community events, internal and external communication functions.
• Execute on-property communications and advertising, including maintenance of signage and promotional material.
• Maintain all programming and revisions for the Kiosk, plasma and iView information systems.
• Assists with vendor and production management.
• Write copy for promotional material and proofreading all advertising and communications.
• Correspond with guests regarding inquiries and complaints.
• Coordinate team administrative functions.
• Attend special events and promotions as assigned/required.
• Create various reports as necessary and attends regular meetings.
• Other job-related duties as assigned.

BRING US YOUR BEST.

Must have excellent guest service skills and ability to resolve conflict; Possess knowledge of casino and hotel operations, gaming special events and Detroit based events; Must be computer literate and hold the ability to adapt to new technology functionalities (Use Microsoft Office Suite, MMS, and other programs as needed); Must demonstrate a positive public image; Ability to communicate in a clear, accurate and concise manner, both orally and in writing is required; Must have strong spelling and grammar skills and a keen sense to detail; Ability to analyze, problem solve and use good judgment to make decisions; Ability to perform the Advertising Manager duties in his or her absence. Must be flexible to work different hours for collateral changes, photo shoots, television shoots, etc.; Possess a wide degree of creativity and initiative expected; Must be able to understand and comply with all departmental and Company rules, regulations, policies and procedures; Ability to maintain confidentiality of sensitive information required.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We’re changing entertainment.

Follow us.

Equal Opportunity Employer

Equal Opportunity Employer