Marketing Concierge

Travel Leisure Resort Development Inc; Anaheim (CA); On-site; USD 75,000 - 118,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Life and accident coverage

Disability

Paid time off

Job summary

Travel + Leisure Co. in Anaheim, CA seeks an in-person marketing professional to engage prospective and current owners at our resorts. You will schedule guests for presentations, greet attendees, and act as a brand ambassador while meeting performance targets.

The role emphasizes teamwork, accurate data handling in MS Excel and Word, and active participation in ongoing trainings and market updates. Competitive commissions accompany base pay during training and beyond.

Qualifications

• High School Diploma or equivalent is required.
• Sales or marketing experience is preferred but not required.
• Clear written and verbal communication skills.
• Ability to work in a team environment within a shared space.
• Proficient with MS Excel, MS Word, and general computer skills.

Responsibilities

• Serve as a positive and professional brand ambassador for Travel + Leisure Co.
• Partner with resort staff to receive arrival sheets of guests checking in.
• Greet, present, and incentivize prospective customers to attend a sales-presentation in accordance with all company policies and regulatory requirements while maintaining minimum performance goals (80% time).
• Screen and qualify potential customers based on company guidelines.
• Make sales-tour reservations and collect required deposits.
• Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly, and annually.

Skills

Sales

Marketing

Teamwork

Communication

Education

High School Diploma

Tools

MS Excel

MS Word

Smart devices

Job description

Job Summary

In‑person marketing with prospective and/or current owners within our resorts. Schedule guests to meet with a representative for a presentation.

Essential Job Responsibilities

• Serve as a positive and professional brand ambassador for Travel + Leisure Co.
• Partner with resort staff to receive arrival sheets of guests checking in.
• Greet, present, and incentivize prospective customers to attend a sales‑presentation in accordance with all company policies, compliance standards, and regulatory requirements while maintaining minimum performance goals (80% time).
• Screen and qualify potential customers based on company guidelines.
• Make sales‑tour reservations and collect required deposits.
• Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly, and annually.

Minimum Requirements and Qualifications

• High School Diploma or equivalent is required.
• Sales and/or marketing experience is preferred but not required.
• Must maintain production standards.
• Clear and concise written and verbal communication skills.
• Ability to work in a team environment within a shared space.
• Proficient in MS Excel, MS Word, general computer skills and smart devices.

Job Experience

1 to 3 years of sales and/or marketing experience is preferred but not required. Equivalent experience to the education requirement may be accepted.

Compensation

During the initial training period, the hourly wage is $18.90 plus commissions and bonuses. After the initial training period, the compensation is the state’s minimum wage per hour plus commissions and bonuses. The target annual compensation is $75,000 and top performers may earn up to $118,000+ for exceeding production requirements.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program
• Paid time off, parental leave and holidays (depending on position)

We are an equal opportunity employer, and all applications will be considered for employment without attention to the applicant’s membership in any protected class.