Sales Concierge

Travel + Leisure Co.; San Diego (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health benefits

401k with match

Paid time off

Life and accident coverage

Volunteer time off

Job summary

Travel + Leisure Co. is seeking an in-person marketing associate at our San Diego resorts to greet and engage prospective and current owners, guiding them toward sales presentations and tours.

You will collaborate with resort staff, schedule tours, and qualify leads while meeting compliance and performance goals. Training is provided; compensation includes hourly wages with commissions.

Qualifications

• Sales and/or marketing experience is preferred, not required.
• High School Diploma or equivalent is required.
• Clear and concise written and verbal communication skills.
• Proficient in MS Excel, MS Word, general computer skills and smart devices.
• 1 to 3 years of sales and/or marketing experience is preferred.

Responsibilities

• Greet, present and incentivize prospective customers to attend a sales presentation.
• Attend training sessions, stay current on marketing information and materials, set performance goals weekly, monthly and annually.
• Screen and qualify potential customers based on company guidelines.
• Make sales-tour reservations and collect required deposits.
• Partner with the resort staff to receive arrival sheets of guests checking in.

Skills

Communication skills

Teamwork

MS Excel

Sales experience

MS Word

Education

High School Diploma or equivalent

Tools

MS Word

Job description

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Summary

In person marketing with prospective and/or current owners within our resorts. Schedules guests to meet with a representative for a presentation.

• Serve as a positive and professional brand ambassador for Wyndham Destinations
• Partner with the resort staff to receive arrival sheets of guests checking in
• Greet, present, and incentivize prospective customers to attend a sales-preview tour
• Screen and qualify potential customers based on company guidelines
• Make sales-tour reservations and collect required deposits

Responsibilities include, but are not limited to:

• Greet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time)
• Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%)

Travel Requirements

No travel required outside of the home site’s area

Minimum Requirements and Qualifications

Sales and/or marketing experience is preferred, not required. Must maintain production standards.

Education

• High School Diploma or equivalent is required.

Training requirements

• None

Knowledge and skills

• Clear and concise written and verbal communication skills. Ability to work in a team environment within a shared space.

Technical Skills

• Proficient in MS Excel, MS Word, general computer skills and smart devices.
• 1 to 3 years of sales and/or marketing experience is preferred, not required.

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

During the initial training period, the hourly wage is $21.00 plus commissions and bonuses. After training, compensation shifts to $19 per hour, plus commissions and bonuses.

How You\'ll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Life and accident coverage
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Compensation

The hourly rate for this role is $21.00 plus commissions and bonuses.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We\'re always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.