Marketing Automation Architect | Personalization & Lead Nurture

Collette Group

Pawtucket (RI)

Hybrid

USD 75,000 - 110,000

Full time

5 days ago
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Benefits offered by this job

Health Benefits
PTO & Holidays
Volunteer Time Off
401(k) Plan
Parental Leave
Travel Discounts

Job summary

Collette, a leading travel tour operator headquartered in Pawtucket, RI, seeks a Marketing Automation Manager to lead design, development, and optimization of customer journeys across our marketing stack. This hybrid role collaborates with digital strategy and technology partners to deliver scalable experiences for leads, travelers, and travel advisors.

You will translate business needs into automation requirements, manage audience definitions, and ensure governance, deliverability, and

Qualifications

  • 5+ years in marketing automation or lifecycle marketing
  • Experience designing and optimizing customer journeys
  • Strong ability to document requirements and partner with tech teams

Responsibilities

  • Design, build, test, and optimize marketing automation journeys
  • Coordinate with CDP, integrations, and analytics teams
  • Develop scalable journeys for leads, travelers, and partners
  • Define acceptance criteria and monitor deliverability and performance
  • Create journey maps and SOPs for implementation

Skills

Marketing automation
Lifecycle marketing
Journey management
Data governance
Stakeholder management
AI in marketing
HTML/CSS
HubSpot experience

Education

Bachelor's degree in Marketing or related field

Tools

CRM systems
CDP
Analytics tools

Job description

Collette, a leading travel tour operator headquartered in Pawtucket, RI, seeks a Marketing Automation Manager to lead design, development, and optimization of customer journeys across our marketing stack. This hybrid role collaborates with digital strategy and technology partners to deliver scalable experiences for leads, travelers, and travel advisors.

You will translate business needs into automation requirements, manage audience definitions, and ensure governance, deliverability, and

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