Marketing Analytics Manager: Insightful Dashboards & ROI

PagerDuty, Inc.; San Francisco, Northern (CA, KY); Hybrid; USD 145,000 - 220,000; Full time

Job summary

PagerDuty, Inc. is seeking a Marketing Analytics Manager to own recurring marketing and commercial performance reporting. You will work primarily in Tableau, Snowflake, Salesforce, and Google Sheets, partnering with BI/Data, Finance, and Sales Operations.

You'll own high-visibility, recurring deliverables, automate manual processes, and influence how the marketing organization spends resources. This hybrid role offers exposure to leadership and data-driven decision making.

Qualifications

• 7+ years in marketing analytics, revenue operations, business analytics, sales operations, or related field.
• At least 4 years in a hands-on reporting and analysis role.
• Hands-on experience building and maintaining dashboards in Tableau (or comparable).
• Strong working knowledge of Salesforce data structures.
• Familiarity with Claude or other AI tools.
• Advanced Google Sheets: reconciliation, modeling, and analysis under time pressure.
• Understanding of B2B funnel and pipeline metrics, ARR, bookings and relations to one another.
• Demonstrated attention to detail and clear written communication.

Responsibilities

• Produce weekly KPI updates across pacing, pipeline, and bookings, highlighting variances.
• Deliver monthly metrics with plain-language explanations for non-technical audiences to drive decisions.
• Support leadership with accurate, up-to-date metrics for cross-functional leadership meetings.
• Assist with monthly and quarterly business reviews by highlighting significant changes and data points.
• Maintain recurring ROI reporting based on marketing contribution and events.
• Maintain Tableau dashboards built on Snowflake, Salesforce, and billing data with QA checks and definitions.
• Write SQL to pull, validate, and reconcile data across sources and diagnose discrepancies.
• Identify data quality problems and provide remediation recommendations.

Skills

Marketing analytics

SQL

Tableau

Data storytelling

Google Sheets

Communication

Ambiguity handling

B2B metrics understanding

Sales operations knowledge

Familiarity with Claude or AI tools

Tools

Snowflake

Salesforce

Marketo

Power BI / Tableau-like tools

Job description

PagerDuty, Inc. is seeking a Marketing Analytics Manager to own recurring marketing and commercial performance reporting. You will work primarily in Tableau, Snowflake, Salesforce, and Google Sheets, partnering with BI/Data, Finance, and Sales Operations.

You'll own high-visibility, recurring deliverables, automate manual processes, and influence how the marketing organization spends resources. This hybrid role offers exposure to leadership and data-driven decision making.