Marketing Account Manager - Remote

Search Engine Marketing Firms; Northern (KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Group Health Benefits

EyeCare

Long-Term Disability

401k

Company Profit Sharing

Paid Time Off

Paid Holidays

Flex-Time Work Hours

Free Snacks

Job summary

OuterBox, a digital marketing agency, is seeking an experienced Account Manager to coordinate client projects, manage SEO setups, and ensure on-time delivery.

You will work with sales, allocate resources, maintain documentation, and communicate effectively with clients and internal teams to drive success.

Qualifications

• Solid education in business, marketing, computer science or web design.
• Proven experience as a project administrator in the marketing or technology sector.
• Strong knowledge of search engine optimization and ability to explain strategies to clients.
• Excellent client-facing and internal communication skills.
• Strong organizational and multitasking abilities.
• Proficient with Google Workspace (Docs, Sheets, etc.).

Responsibilities

• Understand project scopes and objectives with the sales team.
• Ensure resource availability and allocation.
• Develop a detailed project plan to track progress and milestones.
• Coordinate internal resources and keep projects on time and within budget.
• Maintain client relationships and project documentation.
• Report changes in scope, schedule, and costs to management.
• Communicate effectively with clients and stakeholders.

Skills

Client communication

Project coordination

SEO basics

Resource planning

Team collaboration

Education

Business/Marketing background

Tools

Google Workspace

Job description

OuterBox SnapshotAt OuterBox we're a digital marketing agency that has been in business for over 16 years. With over 70 employees and major growth goals, we're looking to bring on awesome new talent (hopefully you!). We're focused on search engine marketing, website design and development for eCommerce websites and lead generation companies. Our goal is to grow our clients business and in turn grow OuterBox and your career opportunities. We want individuals looking for a place to land and become a great team player!

Quick Job Overview

We are looking for an experienced Account Managers to manage and organize the completion of key client projects. Projects include website updates, digital marketing efforts and more. This rewarding position allows you to interact with clients, build relationships and show our internal team that you're a major contributor to our overall success.

What does an Account Manager do?

As an account manager, your job will be to coordinate people and processes to ensure that our projects are delivered on time and produce the desired results. You will manage multiple client accounts and SEO setups at once, while keeping track of client initiatives, to-dos, tasks, and communication. You will be the go-to person for everything involving a project's organization and timeline. You're one of the major keys to a client's success and satisfaction. This account manager position requires a solid understanding of search engine optimization best practices and strategies and an ability to explain these strategies to clients. Account managers should have a background in business skills, management and budgeting. Most importantly you should be an excellent communicator and comfortable managing multiple tasks. Being a team player and having a problem-solving aptitude is a must!

Responsibilities

• Work with the sales team to understand all project scopes and objectives
• Ensure resource availability and allocation
• Develop a detailed project plan to track progress and milestones
• Coordinate and task internal resources
• Ensure that all projects are delivered on-time, within scope and within budget
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Report and escape to management as needed
• Manage the relationship with the client and all stakeholders
• Maintain comprehensive project documentation

Requirements

• Great educational background, preferably in the fields of business, marketing, computer science or web design
• Proven working experience as a project administrator in the marketing and / or technology sector
• Solid technical background with an understanding of or hands-on experience with search engine optimization
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Google Suites office tools (Docs, Sheets, etc.)
• PMP / PRINCE II certification is a plus

Benefits

Life at OuterBox in Akron is great! We're experiencing explosive growth and just moved to a modern office building in the Copley/Fairlawn area. We love working in the exciting, award-winning environment we've created - and want you to join us!

Salaried Position

• Group Health Benefits
• EyeCare
• Long-Term Disability
• 401k
• Company Profit Sharing
• Paid Time Off
• Paid Holidays
• Flex-Time Work Hours
• Free Snacks