Market Retail Leader: Multi-Unit Ops & Growth

panerabread; St. Louis (MO); On-site; USD 112,000 - 134,000; Full time

Job summary

Panera Bread seeks a Director of Retail Operations to translate brand objectives into cafe execution and to lead and develop leaders, delivering outstanding guest experiences and driving sales and profit growth.

You will set market strategy, coach cafe teams, ensure policy compliance, and collaborate with cross-functional partners to achieve market goals. This role requires travel and strong financial acumen.

Qualifications

• Multi-unit experience or related experience preferred.
• Firm understanding of business outcomes (sales & profit drivers, reading P&L).
• Excellent communication skills to influence others.
• Self-motivated with ability to plan, prioritize, and manage a market-wide calendar.

Responsibilities

• Create the market strategy to execute Panera standards.
• Coach and develop cafe management teams for execution of standards and processes.
• Collaborate cross-functionally with Operations, HR, and business development to drive results.
• Ensure compliance with employment laws and Panera brand standards.

Skills

Multi-unit experience

P&L understanding

Excellent communication

Planning & scheduling

Coaching skills

MS Office proficiency

Work ethic

Education

Some college education/certification

Tools

Microsoft Office

Job description

Panera Bread seeks a Director of Retail Operations to translate brand objectives into cafe execution and to lead and develop leaders, delivering outstanding guest experiences and driving sales and profit growth.

You will set market strategy, coach cafe teams, ensure policy compliance, and collaborate with cross-functional partners to achieve market goals. This role requires travel and strong financial acumen.