Market Manager

Asurion Insurance Services; United States; Remote; USD 75,000 - 105,000; Full time

Job summary

Asurion Insurance Services in Southern California is seeking a Sales Enablement Market Manager to drive Mobility & Home Protection growth through field training and leadership coaching. You will train store leadership, champions, and reps, and implement ongoing education campaigns across carrier-owned and indirect channels.

You will visit approximately 32 stores per month, identifying best practices and opportunities to accelerate performance, with extensive travel and cross-functional

Qualifications

• Bachelor's degree preferred in Business, Marketing or related field.
• Minimum of 2 years' sales related experience; field experience preferred.
• Wireless retail experience preferred; related areas are acceptable.
• Insurance Licensing: Must be able to pass State Property and Casualty Licensing exam

Responsibilities

• Point of Sale strategic development.
• Assess gaps in current sales process and develop growth strategies.
• Engage top performers to document best practices and disseminate them across channels.
• Field Sales Training Support across retail and indirect channels.
• Execute in-store training with leadership, champions, and sales reps.
• Conduct on-floor coaching and product knowledge development.
• Lead virtual training and regional calls with carrier-owned and indirect channels.

Skills

High energy

Interpersonal skills

Motivate others

Collaborative

Proactive / self-driven

Organizational rigor

Can-do attitude

Independent work

Time management

Presentation skills

Negotiation & analytical

MS Office / client apps

Education

Bachelor's degree preferred

Tools

MS Office Suite

Job description

Location: Southern California (preferably LA or Inland Emire)

POSITION OVERVIEW

Act as a sales enabler between Asurion and a wireless carrier's sales channels focused on growth areas within the carrier-owned retail and indirect dealers. This position will be responsible for driving Mobility & Home Protection point of sale performance growth through field training & leadership coaching and implementing continuing education training & social media campaigns. This position will also work with internal Client Service team members and other internal cross-functional areas to identify growth opportunities and process improvements.

Essential Duties and Responsibilities

• Point of Sale strategic development
• Assess gaps in current sales process and develop effective point of sale growth strategies to accelerate Mobility & Home Protection performance
• Engage with top performers to isolate key best practices & identify correlations in effective sales behavior; then document and codify such best practices and ensure they are disseminated and adopted across all channels
• Field Sales Training Support
  • Engage high opportunity areas of retail and indirect channel to drive incremental mobility & home protect growth
  • Execute on in-store training curriculum with store leadership, champions, and sales representatives
  • Conduct side by side selling and on floor observations to develop product knowledge and confidence while cultivating sustainable sales behavior
  • Promote awareness and utilization of key channel support resources
  • Sales enablement store visits will entail (1) pre-meeting leadership engagement, (2) backroom training session, (3) 1:1 on floor coaching and observations, (4) side by side selling, (5) leadership/champion train the trainer sessions, (6) leadership meeting recap/key takeaways/recommend actions, (7) post visit performance monitoring with client store leadership, (8) post visit virtual trainings with leadership and reps
  • Sales Enablement Market Manager will typically visit 32 stores per month
• Virtual Training Support
  • Collaborate with internal Client Service team members on facilitating regional and area general session calls with carrier-owned and indirect channels

SKILLS

• Mindset & behavior
  • High energy
  • Strong interpersonal skills
  • Able to motive others and rally people behind a goal
  • Collaborative team player
  • Self-propelling and resourceful
  • Organizational and execution rigor
  • "Can do" mentality and persistence
• Leadership skills
  • Ability to work independently and demonstrate initiative
  • Contact management, time management, and strong organizational skills
  • Presentation skills to small and large groups, across all levels
  • Problem solving, negotiation, and analytical skills
  • Intermediate level abilities in Microsoft Office Suite and other client related applications.

EDUCATION AND EXPERIENCE

• Bachelor's degree preferred (concentration in Business, Marketing or other relevant subject area is ideal)
• Minimum of 2 years' experience in Sales related role. Field experience strongly preferred
• Wireless retail experience preferred. Related areas such as consumer electronics, warranty products, etc. also relevant
• Insurance Licensing: Must be able to pass State Property and Casualty Licensing exam

TRAVEL REQUIREMENTS

Availability and flexibility to travel within the assigned area of responsibility with approximately 75% overnight travel.