Market Manager

AG1 Asurion Insurance Services; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Asurion, LLC in Southern California seeks a dynamic sales enabler to drive Mobility & Home Protection POS performance through field training and coaching. You will work across wireless carrier channels and indirect dealers to implement continuing education and social media campaigns.

The role requires 2+ years in sales, wireless retail experience preferred, and the ability to travel about 75% with licensing exams.

Qualifications

• Bachelor’s degree preferred (Business, Marketing or related)
• Minimum of 2 years’ experience in Sales-related role
• Wireless retail experience preferred; related areas also relevant
• Must be able to travel ~75%
• Must be able to pass licensing exam (State Property and Casualty)

Responsibilities

• Develop POS growth strategies and document best practices
• Lead field training for store leadership and sales reps
• Conduct on-floor coaching and 1:1 observations
• Coordinate pre/post-visit activities and follow-ups
• Collaborate with Client Service and cross-functional teams to identify growth opportunities

Skills

High energy

Interpersonal skills

Motivate others

Collaborative

Organizational skills

Presentation skills

Problem solving

Negotiation

Microsoft Office

Education

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

Location:

Southern California (preferably LA or Inland Emire)

POSITION OVERVIEW:

Act as a sales enabler between Asurion and a wireless carrier’s sales channels focused on growth areas within the carrier-owned retail and indirect dealers. This position will be responsible for driving Mobility & Home Protection point of sale performance growth through field training & leadership coaching and implementing continuing education training & social media campaigns. This position will also work with internal Client Service team members and other internal cross-functional areas to identify growth opportunities and process improvements.

Essential Duties and Responsibilities:

Point of Sale strategic development Assess gaps in current sales process and develop effective point of sale growth strategies to accelerate Mobility & Home Protection performance Engage with top performers to isolate key best practices & identify correlations in effective sales behavior; then document and codify such best practices and ensure they are disseminated and adopted across all channels Field Sales Training Support Engage high opportunity areas of retail and indirect channel to drive incremental mobility & home protect growth Execute on in-store training curriculum with store leadership, champions, and sales representatives Conduct side by side selling and on floor observations to develop product knowledge and confidence while cultivating sustainable sales behavior Promote awareness and utilization of key channel support resources Sales enablement store visits will entail (1) pre-meeting leadership engagement, (2) backroom training session, (3) 1:1 on floor coaching and observations, (4) side by side selling, (5) leadership/champion train the trainer sessions, (6) leadership meeting recap/key takeaways/recommend actions, (7) post visit performance monitoring with client store leadership, (8) post visit virtual trainings with leadership and reps Sales Enablement Market Manager will typically visit 32 stores per month Virtual Training Support Collaborate with internal Client Service team members on facilitating regional and area general session calls with carrier-owned and indirect channels

SKILLS:

Mindset & behaviour High energy Strong interpersonal skills Able to motive others and rally people behind a goal Collaborative team player Self-propelling and resourceful Organizational and execution rigor “Can do” mentality and persistence Leadership skills: Ability to work independently and demonstrate initiative Contact management, time management, and strong organizational skills Presentation skills to small and large groups, across all levels Problem solving, negotiation, and analytical skills Intermediate level abilities in Microsoft Office Suite and other client related applications.

EDUCATION AND EXPERIENCE:

Bachelor’s degree preferred (concentration in Business, Marketing or other relevant subject area is ideal) Minimum of 2 years’ experience in Sales related role. Field experience strongly preferred Wireless retail experience preferred. Related areas such as consumer electronics, warranty products, etc. also relevant

Insurance Licensing:

Must be able to pass State Property and Casualty Licensing exam

TRAVEL REQUIREMENTS:

Availability and flexibility to travel within the assigned area of responsibility with approximately 75% overnight travel.

Customer First

We provide our customers with excellent service through empathetic, helpful, and simple interactions. Our first step? To listen.

One Team

We believe that our success depends on collaborating, staying humble, and embracing diverse viewpoints.

Divine Discontent

We’re not afraid to roll up our sleeves and do more. We start small, scale with success, and tap into our full potential to deliver the best products and services.

Act with Integrity

We take ownership and pride in the work we do. We build trust-based relationships and do what's right-even when no one is looking.

Asurion is an equal opportunity employer. We hire the best available person for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality and ethnic origin, color, or disability.