Market Logistics Dispatcher & Team Lead

FailSafe Communications; Minnesota; Presencial; USD 71 000 - 98 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health, Dental and Vision plans

401(k) Match

Volunteer time off

Disability insurance

Tuition Reimbursement Options

Resumo da oferta

Sunbelt Rentals, a national equipment rental leader, is seeking a Dispatch Manager to oversee drivers across a market, ensuring prompt receipt and delivery of equipment in compliance with company and DOT standards. You will hire, train, mentor staff, and supervise dispatch operations.

Responsibilities include scheduling, coordinating with store locations, supervising safety inspections, reviewing driver logs, and resolving customer concerns while maintaining timely rental contracts and efficient

Qualificações

• Demonstrated excellent customer service, communication, organizational and leadership skills.
• Knowledge of DOT Federal Motor Carrier Safety Regulations is desirable.
• Familiarity with delivery area and dispatching processes.

Responsabilidades

• Models and ensures Sunbelt safety procedures are followed.
• Manages hiring, training, mentoring and coaching of dispatch staff.
• Orchestrates timely dispatch of equipment to customers and other Sunbelt locations.
• Creates and monitors drivers' schedules and assigns workload.
• Reviews driver logs to ensure compliance with company and DOT standards.
• Coordinates with store locations to meet equipment needs and resolve issues.
• Handles customer complaints professionally and resolves them satisfactorily.

Conhecimentos

Customer service

Communication

Leadership

Organizational skills

Formação académica

Bachelor's degree or equivalent

Descrição da oferta de emprego

Sunbelt Rentals, a national equipment rental leader, is seeking a Dispatch Manager to oversee drivers across a market, ensuring prompt receipt and delivery of equipment in compliance with company and DOT standards. You will hire, train, mentor staff, and supervise dispatch operations.

Responsibilities include scheduling, coordinating with store locations, supervising safety inspections, reviewing driver logs, and resolving customer concerns while maintaining timely rental contracts and efficient