Market Development Manager - Massachusetts (Local Only)

Universal Property & Casualty Insurance Company; United States; Remote; USD 65,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Generous PTO

Bonuses based on performance

Job summary

Universal Property & Casualty Insurance Company seeks a professional to support independent agents by developing and implementing business and marketing plans, while managing agency territories and fostering strong agent relationships.

The role includes training agents, planning marketing programs with the Marketing VP, and driving growth through strategic development and strong communication. Significant travel may be required to support field activities and ensure profitable outcomes.

Qualifications

• Experience in budgeting and developing business/marketing plans.
• Ability to adapt to a changing competitive environment.
• Strong problem-solving and initiative.
• Reliable, self-motivated with minimal supervision.
• Strong communication with customers and agents.
• Proficient with Microsoft Excel.

Responsibilities

• Manage an assigned agency territory in a state or across multiple states, with up to 75% travel.
• Develop and maintain professional agency relationships.
• Train agents on company products and procedures.
• Provide daily feedback on agent meetings.
• Gather information on competitors' initiatives and strategies.
• Expand business by understanding changing needs and making recommendations.
• Assist Marketing VP in planning marketing, training, and strategic programs for independent contractors.
• Assist agents with market and business strategy development to increase profitability.
• Monitor and report monthly production goals.
• Maintain reliable attendance to ensure agents receive quality service.
• Adhere to policies and procedures in the employee handbook.

Skills

Agency management

Marketing strategy

Budget planning

Communication skills

Independent work

Travel up to 75%

Job description

Know your rights

Inform yourself of your rights and responsibilities by reviewing the content provided in the list below.

• Employment Eligibility (e-Verify): English & Spanish
• Right to work: English/Spanish

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

We’re committed to bringing passion and customer focus to the business.

Position Overview:

Responsible for assisting independent agents by supporting and facilitating development and implementation of business/marketing plans

Essential Job Functions:

• Manage an assigned agency territory in a state or in multiple states, which may require up to 75% travel and overnight travel as well
• Develop and maintain professional and effective agency relationships
• Train existing agents and new agents on company products and procedures
• Provide daily feedback regarding agent meetings
• Gather information regarding the competition’s initiatives and strategies
• Expand current business by consistently understanding changing needs and making appropriate recommendations
• Work with Marketing VP in planning overall marketing, training and strategic programs for independent contractors
• Assist independent agents with development of market and business strategies to increase profitability
• Monitor and report monthly production goals
• Have regular and reliable attendance to ensure that agents receive quality service
• Adhere of policies and procedures of employee handbook

Skill, Experience and Licensure Requirements:

• Maintain a constructive, cooperative, positive, and trusting working relationship with others
• Experience or knowledge of budget planning and developing business and marketing strategies
• Ability to adapt to a changing competitive environment
• Experience in handling conflict situations with the utmost professionalism
• Demonstrate resourcefulness and initiative
• Must display ability to be reliable, responsible, and dependable through consistently fulfilling obligations
• Self-Motivated and self-disciplined with the strong ability to work effectively independently with minimal supervision.
• Ability to use decision-making skills to offer options and resolve problems in a variety of contexts
• Demonstrate strong communication skills with customers, agents, and other external and internal sources
• Possess above average computer proficiency and the ability to operate in various software programs simultaneously. Including advanced experience with Microsoft Excel.

Other Skills/Abilities:

• Maintain and stay current with knowledge of personal lines insurance
• Maintain and stay current with knowledge of claims and underwriting policies and procedures. #ZR

Benefit Highlights

• Industry leading medical, dental and vision insurance plan
• 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately)
• Generous PTO policy
• Eligible for performance based bonuses