Market Development Manager - Massachusetts (Local Only)

Universal Property & Casualty Insurance Company; Massachusetts; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match up to 5%

Job summary

Universal Property & Casualty Insurance Company is seeking a Marketing and Agency Development Associate in Massachusetts to support independent agents, develop business plans, and implement strategic programs. This role may require extensive travel and will focus on expanding profitability through stronger agent relationships and market understanding.

You will train agents on products and procedures, gather competitive insights, and collaborate with the Marketing VP to shape marketing and

Qualifications

• Budget planning and developing business and marketing strategies.
• Strong communication and adaptability to changing competitive environment.
• Independent work with minimal supervision.
• Proficiency with Microsoft Excel and related software.

Responsibilities

• Manage an assigned agency territory in a state or multiple states, with up to 75% travel and overnight travel.
• Develop and maintain professional agency relationships.
• Train existing and new agents on company products and procedures.
• Provide daily feedback regarding agent meetings.
• Gather information on competitors' initiatives and strategies.
• Expand business by understanding changing needs and making recommendations.
• Plan marketing, training and strategic programs with Marketing VP for independent contractors.
• Assist agents with market and business strategies to increase profitability.
• Monitor and report monthly production goals.
• Maintain reliable attendance to ensure quality service.
• Adhere to policies and procedures of the employee handbook.

Skills

Agency relationships

Marketing planning

Budget planning

Excel proficiency

Communication skills

Travel readiness

Tools

Microsoft Excel

Job description

Know your rights

Inform yourself of your rights and responsibilities by reviewing the content provided in the list below.

• Employment Eligibility (e-Verify): English & Spanish
• Right to work: English / Spanish

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Position Overview:

Responsible for assisting independent agents by supporting and facilitating development and implementation of business/marketing plans

Essential Job Functions:

• Manage an assigned agency territory in a state or in multiple states, which may require up to 75% travel and overnight travel as well
• Develop and maintain professional and effective agency relationships
• Train existing agents and new agents on company products and procedures
• Provide daily feedback regarding agent meetings
• Gather information regarding the competition's initiatives and strategies
• Expand current business by consistently understanding changing needs and making appropriate recommendations
• Work with Marketing VP in planning overall marketing, training and strategic programs for independent contractors
• Assist independent agents with development of market and business strategies to increase profitability
• Monitor and report monthly production goals
• Have regular and reliable attendance to ensure that agents receive quality service
• Adhere of policies and procedures of employee handbook

Skill, Experience and Licensure Requirements:

• Maintain a constructive, cooperative, positive, and trusting working relationship with others
• Experience or knowledge of budget planning and developing business and marketing strategies
• Ability to adapt to a changing competitive environment
• Experience in handling conflict situations with the utmost professionalism
• Demonstrate resourcefulness and initiative
• Must display ability to be reliable, responsible, and dependable through consistently fulfilling obligations
• Self-Motivated and self-disciplined with the strong ability to work effectively independently with minimal supervision.
• Ability to use decision-making skills to offer options and resolve problems in a variety of contexts
• Demonstrate strong communication skills with customers, agents, and other external and internal sources
• Possess above average computer proficiency and the ability to operate in various software programs simultaneously. Including advanced experience with Microsoft Excel.

Other Skills/Abilities:

• Maintain and stay current with knowledge of personal lines insurance
• Maintain and stay current with knowledge of claims and underwriting policies and procedures. #ZR

Benefit Highlights

• Industry leading medical, dental and vision insurance plan
• 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately)
• Generous PTO policy
• Eligible for performance based bonuses