Market Access Program Lead

Valeris, Inc.; North Carolina; Hybrid; USD 85,000 - 125,000; Full time

Job summary

Valeris, Inc. is seeking a Market Access Program Manager to serve as the primary client contact for pharmaceutical programs. You will oversee day‑to‑day program activity, supervise staff, and coordinate with internal and external customers to execute work plans and contracts.

Responsibilities include stakeholder mobilization, budget adherence, and cross‑functional collaboration to drive performance. Strong leadership, CRM and MS Office skills are essential for success in this role.

Qualifications

• Bachelor’s degree in a relevant discipline or equivalent work experience.
• 4–6 years of experience in Reimbursement, Pharmaceutical Marketing or Patient Services.
• Experience managing a team of Case Managers, Patient Service Representatives or similar role.
• Experience reporting on hub metrics and communicating trends to clients.
• Successful leadership experience and strong communication skills.
• Proficiency with Microsoft Office and internet applications.

Responsibilities

• Serve as the primary client contact for pharmaceutical program(s).
• Define and execute work plans for program staff and supervise assigned personnel.
• Maintain extensive interaction with internal and external customers.
• Mobilize stakeholders for program design, improvements, or changes.
• Manage programs within contracted budgets and SOPs.
• Develop client reports and deliverables and monitor program metrics.
• Collaborate with leadership and client teams on initiatives to improve process and performance.
• Travel as needed to attend related meetings and conferences.
• Provide feedback based on performance reviews and QA results.
• Ensure compliance with contract standards and mandatory trainings.

Skills

Leadership

CRM software

Microsoft Office

Analytical skills

Communication

Education

Bachelor’s degree or equivalent

Tools

Excel

CRM platforms

Job description

Valeris, Inc. is seeking a Market Access Program Manager to serve as the primary client contact for pharmaceutical programs. You will oversee day‑to‑day program activity, supervise staff, and coordinate with internal and external customers to execute work plans and contracts.

Responsibilities include stakeholder mobilization, budget adherence, and cross‑functional collaboration to drive performance. Strong leadership, CRM and MS Office skills are essential for success in this role.