Logistics Operations Manager

WWL Vehicle Services Americas, Inc.; Smyrna (TN); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Life insurance

Disability insurance

On-the-job training

Exclusive discounts

Job summary

Wallenius Wilhelmsen seeks a Logistics Operations Manager to lead inland logistics across North America, coordinating last-mile, truck, and rail activities. You will drive capacity planning, resource alignment, and cross-functional collaboration with Sales, Vehicle Operations, and partners.

You will oversee onboarding of carriers, ensure compliance with Nissan requirements, and push continuous improvement across systems, processes, and performance. A demanding role with strategic impact.

Qualifications

• 5-7 years in planning and directing operations.
• At least 3 years experience managing the employee lifecycle including interviewing, hiring, performance management, promotions, development, terminations, and moves.
• Ability to interpret diagrams and repair manuals.
• Understand revenue drivers and efficiency standards to deliver positive financial results.
• Familiarity with SOP, MRP, TQM, JIT, Kaizen, 5S, and visual factory management.
• Proficiency in Microsoft Outlook, Word and Excel.

Responsibilities

• Lead efforts to meet wholesale delivery targets by forecasting capacity and aligning resources.
• Provide daily direction to teams across North America to ensure accurate vehicle revenue recognition for Nissan.
• Lead the implementation of Nissan and WW digital/IT projects to improve logistics and workflows.
• Manage end-to-end onboarding of new carriers, ensuring compliance with Nissan requirements and reducing risk.
• Partner with SCM, Quality, IS/IT, and Finance to drive cost efficiency, improve system connectivity, and enhance performance.

Skills

Operations planning

People management

Cross-functional coordination

Financial acumen

Problem solving

Education

Bachelor's degree in supply chain, logistics, or business

Tools

MS Office

TMS

ERP systems

Job description

Logistics Operations Manager See yourself at Wallenius Wilhelmsen. We collaborate, we care, we challenge every day to keep the world in motion and transform logistics into a zero- emissions, carbon-free industry. Join us and make it happen. The Logistics Operations Manager provides strategic leadership and operational oversight for inland logistics activities across North America, including last-mile, truck, and rail transportation. This role serves as the primary liaison between internal departments, external partners, carriers, contractors, and OEM stakeholders to ensure alignment and efficient execution. The position is also responsible for managing carrier and contractor performance across cost, service, capacity, communication, claims support, and on-time delivery reliability.

WHAT YOU'LL DO

• Lead efforts to meet and exceed wholesale delivery targets by forecasting capacity, aligning resources, and partnering with Sales, Vehicle Operations, and key stakeholders.
• Provide daily direction to WW VPCs across North America to ensure accurate vehicle revenue recognition for Nissan.
• Lead the implementation of Nissan and WW digital/IT projects to improve logistics, streamline workflows, and enhance customer experience while ensuring seamless integration across Nissan systems and teams.
• Manage the end-to-end onboarding of new carriers, ensuring compliance with all Nissan requirements and minimizing operational risk.
• Partner with SCM, Quality, IS/IT, and Finance to achieve business objectives, drive continuous improvement, strengthen cross-functional relationships, support TMS implementation, manage carrier audit responses, and improve system connectivity, compliance, and operational performance.

WHAT YOU'LL NEED

• 5-7 years in planning and directing operations
• At least 3 years experience managing the employee lifecycle including interviewing, hiring, performance management, promotions, development, terminations, and moves
• Skill at interpreting diagrams and repair manuals
• Understand revenue drivers and efficiency standards to deliver positive financial results
• SOP, MRP, TQM, JIT, Kaizen, 5S, and visual factory management
• Proficiency in Microsoft Outlook, Word and Excel software applications
• Clean driving record, ability to drive manual and automatic transmissions

Note-this role requires the flexibility to work shifts, weekends and holidays.

WORKING CONDITIONS

Environmental conditions vary by location, including indoor and outdoor settings. Employees may encounter extreme temperatures, wetness, wind, fumes, dust particles and drafts. Safety is our top priority, and we are dedicated to fostering a safety-first environment, ensuring all precautions are taken to protect our team in every working condition.

WHEN YOU JOIN US

• Choose from a range of low-cost health insurance options to support your well-being including medical, dental and vision
• Secure your financial future with an industry-leading company-matching 401(k) plan
• Company paid life insurance, short-term and long-term disability
• Explore career development with access to on-the-job training
• Access to exclusive discounts on attractions, automotive, travel and more!

Wallenius Wilhelmsen is the global leader in integrated vehicle transportation and logistics, supporting our customers across their supply chain, all the way from the factory to the end-customer. Our ambition is to lead the way in transforming shipping and logistics. We transport and handle cars, tractors, trains, windmills, or even whole factories for some of the most well-known companies in the world. Our eyes will always be on delivering supreme quality in everything we do, while moving towards zero-emission logistics. We are powered by nearly 9,500+ people, working on vessels and at ports, at vehicle and equipment processing centers in 28 countries. Together, we are building resilient, connected, data-driven, decarbonized solutions fit for the future.

OUR COMMITMENT TO EQUAL OPPORTUNITIES

We are a global group of people from diverse backgrounds and lifestyles. Wallenius Wilhelmsen is proud to be an equal opportunity employer committed to building a workplace where all contributors feel they can bring their best selves every day, learn from each other, and be appreciated. Our journey towards sustainable and integrated logistics compels us to attract people with diverse experiences, skills, and abilities.

WHO We Are

At Wallenius Wilhelmsen, you'll join a global leader in shipping and logistics with more than 9,000 colleagues across 28 countries. Together, we help move vehicles, equipment, and goods around the world through innovative and sustainable solutions. Our ambition is to lead the way in transforming shipping and logistics. Our success is built on our people. Rooted in a strong safety culture and guided by our values - We Care, We Challenge, We Commit - we create an environment where people can grow, contribute, and perform at their best. As a global company listed on the Oslo Stock Exchange, we offer international opportunities within a collaborative and values-driven culture. Our Commitment to Equal Opportunities and an Inclusive Workplace At Wallenius Wilhelmsen, our people are fundamental to our success. We believe in the power of bringing people together and value the unique experiences, skills, and perspectives every individual brings. These differences strengthen our ability to support our customers, drive innovation, and succeed as a global organisation. By fostering an inclusive culture where everyone feels valued and empowered to contribute, we create better outcomes for our people, our customers, and our business. By joining WalWil, you are not just taking on a role. You are joining a global team of over 9,000 people across 28 countries, where you can play a part in shaping shipping and logistics to be cleaner, smarter, and better for future generations. We believe careers grow through purpose, learning, and collaboration. Here, you will have opportunities to develop your skills, work with experienced colleagues, and contribute to meaningful work that supports customers and communities around the world. If you are motivated to learn, make an impact, and be part of a global team, WalWil could be the place for you. For more than 150 years, Wallenius Wilhelmsen has connected people, businesses, and markets across the world. What began as a mission to move goods and enable trade has evolved into a global shipping and logistics company focused on innovation, operational excellence, and a more sustainable future. But our story is defined as much by our people as by our business. Guided by our values-We Care, We Challenge, and We Commit- we foster a culture where people are empowered to grow, speak up and make a meaningful impact. Behind every achievement is the dedication, expertise, and collaboration of our teams. Across 28 countries, colleagues come together with diverse perspectives and a shared purpose: creating value for our customers, communities and one another. It is this spirit that makes WalWil not only a leader in our industry, but also a place where people can build rewarding careers and contribute to something bigger than themselves.