Maritime Freight Documentation Specialist

T. Parker Host; New Orleans (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

Host Agency, LLC in New Orleans is seeking a Freight Forwarder to manage the accurate preparation, filing, and dispatch of maritime cargo documentation for import and export vessel calls across multiple commodity types.

This role operates with a high degree of independence, manages end-to-end documentation workflows, and may serve as a Subject Matter Expert for assigned customers, coordinating with shippers, terminals, and vendors.

Qualifications

• High school diploma or equivalent required; additional education preferred.
• Prior experience in freight forwarding, maritime documentation, or logistics preferred.
• Ability to manage multiple priorities in a deadline-driven environment while maintaining attention to detail.
• Strong proficiency in Microsoft Office software, specifically Excel, with minimum 60 wpm typing speed.
• Effective written and verbal communication skills.
• Excellent organizational skills.
• Independent judgment with appropriate escalation discipline.

Responsibilities

• Accurately prepare, review, and dispatch all required cargo documentation, including but not limited to bills of lading, manifests, certificates of origin, and related shipping documents in accordance with customer instruction.
• File AES, AMS, and other required regulatory submissions accurately and within required deadlines.
• Monitor vessel schedules and documentation deadlines to ensure compliance and on-time delivery.
• Maintain accurate and current vessel, cargo, and shipment information in internal systems and databases.
• Communicate with shippers, receivers, terminals, agents, and third-party vendors to obtain required shipment information and answer shipment inquiries.
• Serve as documentation SME for assigned customers by maintaining customer profiles and job aids.
• Assist team members in preparing, reviewing, releasing, signing or dispatching cargo documents when workloads require / as assigned.
• Escalate commercial, regulatory, or service issues appropriately to management.
• Support audits, corrections, and post-shipment documentation updates as required.
• Perform other duties as assigned.

Skills

Multitasking

Attention to detail

Typing 60 wpm

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Host Agency, LLC in New Orleans is seeking a Freight Forwarder to manage the accurate preparation, filing, and dispatch of maritime cargo documentation for import and export vessel calls across multiple commodity types.

This role operates with a high degree of independence, manages end-to-end documentation workflows, and may serve as a Subject Matter Expert for assigned customers, coordinating with shippers, terminals, and vendors.