Freight Forwarder - Houston, TX

T. Parker Host; Houston (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

Host Agency, LLC is seeking a Freight Forwarder in Houston. The role focuses on accurate, timely preparation, filing, and dispatch of maritime cargo documents for import and export vessel calls across multiple commodities.

Independent work style and SME duties for key customers are expected. Responsibilities include handling bills of lading, origin certificates, AES/AMS filings, and maintaining systems with vessel and shipment data, while coordinating with shippers and agents to resolve

Qualifications

• High school diploma or equivalent required; additional education preferred.
• Prior freight forwarding, maritime documentation, or logistics experience preferred.
• Strong attention to detail and ability to manage deadlines.

Responsibilities

• Prepare, review, and dispatch cargo documentation such as bills of lading and manifests.
• File AES, AMS, and other regulatory submissions accurately and on time.
• Monitor vessel schedules and document deadlines to ensure on-time delivery.
• Maintain vessel, cargo, and shipment data in internal systems and databases.
• Communicate with shippers, receivers, terminals, agents, and vendors for shipment info.
• Act as SME for assigned customers and maintain customer profiles and job aids.
• Assist team with documentation tasks and escalate issues when needed.
• Support audits, corrections, and post-shipment documentation updates.

Skills

Excel proficiency

Typing 60 wpm

Written and verbal communication

Organizational skills

Independent judgment

Education

High school diploma or equivalent

Tools

Microsoft Excel

Job description

We are always looking for great people who share our commitment to excellent service and value our Core Principles. If you’re interested in joining our team but don’t see a listing that fits your background, please complete the General Application.

By submitting your application, you are explicitly consenting to receive text message updates and communications from HOST Human Resources concerning the job opportunity to which you are applying. Data & msg rates may apply. Should you not wish to receive texts from HOST Human Resources, simply reply to any text you receive with STOP.

EQUAL OPPORTUNITY

T. Parker Host is an equal opportunity employer. We celebrate diversity, and we are committed to creating an inclusive environment for all team members.

Job Title: Freight Forwarder

FLSA Status: Non-Exempt

Company: Host Agency, LLC

Department: Forwarding

Reports To: Sr. Documentation Manager

Position Summary

The Freight Forwarder is responsible for the accurate, timely preparation, filing, and dispatch of maritime commercial cargo documentation for import and export vessel calls across multiple commodity types. This role operates with a high degree of independence, manages end-to-end documentation workflows, and may serve as a Subject Matter Expert (SME) for assigned customers.

Essential Duties And Responsibilities

• Accurately prepare, review, and dispatch all required cargo documentation, including but not limited to bills of lading, manifests, certificates or origin, and related shipping documents in accordance with customer instruction
• File AES, AMS, and other required regulatory submissions accurately and within required deadlines
• Monitor vessel schedules and documentation deadlines to ensure compliance and on-time delivery
• Maintain accurate and current vessel, cargo, and shipment information in internal systems and databases
• Communicate with shippers, receivers, terminals, agents, and third-party vendors to obtain required shipment information & answer shipment inquiries
• Serve as documentation Subject Matter Expert (SME) for assigned customers by maintaining customer profiles and job aids
• Assist team members in preparing, reviewing, releasing, signing or dispatching cargo documents when workloads require / as assigned
• Escalate commercial, regulatory, or service issues appropriately to management
• Support audits, corrections, and post-shipment documentation updates as required
• Perform other duties as assigned

Education, Knowledge, Experience, Skills and Abilities Required

• High school diploma or equivalent required; additional education preferred
• Prior experience in freight forwarding, maritime documentation, or logistics preferred
• Ability to manage multiple priorities in a deadline-driven environment while maintaining attention to detail
• Strong proficiency in Microsoft Office software, specifically Excel, with minimum 60 wpm typing speed
• Effective written and verbal communication skills
• Excellent organizational skills
• Independent judgment with appropriate escalation discipline

Physical Requirements

• Ability to sit for extended periods of time, with occasional standing, walking, reaching, and bending
• Occasional crouching or kneeling as required within the office environment
• Ability to reach, handle, and use office equipment including computers, copiers, fax machines, printers, and mobile devices
• Ability to regularly use hands and fingers for typing, writing, and handling office materials
• Ability to communicate effectively, including speaking and hearing
• Ability to read and view information on a computer screen and paper documents
• Ability to lift and carry light objects such as files, documents, or office supplies, generally up to 30 pounds

This job description is intended to outline the general responsibilities and requirements of the position. It is not an exhaustive list of all duties, tasks, or qualifications associated with the role. Management reserves the right to modify, add, or remove responsibilities as needed to meet organizational needs. Employees may be required to perform other related duties as assigned.