Marine Parts & Service Writer - Part-Time, Customer-Driven

Rock Outdoors Lake Gaston, Littleton NC

Littleton (NC)

On-site

USD 42,000 - 56,000

Full time

14 days+
Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

Rock Outdoors Lake Gaston is seeking a Marine Parts & Service Writer for their marine department. The role focuses on scheduling, coordinating, and supervising marine service orders with technicians while delivering excellent customer service.

A minimum of 2 years in marine service and a high school diploma or GED is required. The candidate will generate service work, maintain accurate records, and assist in billing and inventory tasks.

Qualifications

  • Minimum of 2 years of experience in marine service.
  • Excellent customer service skills.
  • Strong communication and listening skills.
  • Strong organizational skills and attention to detail.
  • Ability to respond to changes and handle unexpected situations.

Responsibilities

  • Demonstrates excellent customer service standards.
  • Provide complete and accurate cost estimates for labor and parts.
  • Keep detailed, accurate records on service work.
  • Clearly communicate billing, inventory, warranty, or customer service issues to the marine service manager.
  • Generate additional service work to drive sales and revenue to the service department.
  • Walk customers through the services performed on their boat.
  • Assist at registers, boat drop, sales floor, etc.
  • Assist warranty specialist, service writers, and technicians as needed.

Skills

Customer service
Communication
Organizational skills
Attention to detail

Education

High school diploma or GED

Job description

Rock Outdoors Lake Gaston is seeking a Marine Parts & Service Writer for their marine department. The role focuses on scheduling, coordinating, and supervising marine service orders with technicians while delivering excellent customer service.

A minimum of 2 years in marine service and a high school diploma or GED is required. The candidate will generate service work, maintain accurate records, and assist in billing and inventory tasks.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

PT Parts and Service Writer
PT Parts and Service Writer

Rock Outdoors Lake Gaston, Littleton NC • Littleton (NC)

On-site
USD 42,000 - 56,000
Marine Sales Pro | Boats, Motors & Trailers Expert
Marine Sales Pro | Boats, Motors & Trailers Expert

Rock Outdoors Smith Mountain Lake, Hardy VA • West Virginia

On-site
USD 35,000 - 55,000
Marine Service Manager
Marine Service Manager

Rock Outdoors Smith Mountain Lake, Hardy VA • West Virginia

On-site
USD 70,000 - 90,000
Senior Marine Service Writer: Customer-Driven Orchestrator
Senior Marine Service Writer: Customer-Driven Orchestrator

Nautical Ventures Marine LLC • Fort Lauderdale (FL)

On-site
USD 50,000 - 70,000
Health, dental, vision, and life보험
Employee discount
Paid time off
+1
Marine Service Operations Leader
Marine Service Operations Leader

Rock Outdoors Smith Mountain Lake, Hardy VA • West Virginia

On-site
USD 70,000 - 90,000
Marine Service Writer / Service Advisor
Marine Service Writer / Service Advisor

Bob Hewes Boats • Town of Florida (NY)

On-site
USD 42,000 - 64,000
Medical insurance
Paid vacation after one year
Employee discounts on marine products
+1
Marine Parts & Accessories Expert
Marine Parts & Accessories Expert

OneWater Marine • Grasonville (MD)

On-site
USD 28,000 - 42,000
Marine Parts & Accessories Specialist - Customer-Driven
Marine Parts & Accessories Specialist - Customer-Driven

Onewater Marine • Norfolk (VA)

On-site
USD 28,000 - 34,000
Marine Parts & Accessories Sales Specialist
Marine Parts & Accessories Sales Specialist

OneWater Marine • Russells Point (OH)

On-site
USD 32,000 - 42,000
Marine Parts Specialist — Fast-Paced, Customer-Driven
Marine Parts Specialist — Fast-Paced, Customer-Driven

Tech9 • Fontana-on-Geneva Lake (WI)

On-site
USD 36,000 - 48,000