Marine Parts & Accessories Expert

OneWater Marine; Grasonville (MD); On-site; USD 28,000 - 42,000; Full time

Job summary

OneWater Marine is seeking a Parts and Accessories Specialist to assist customers in selecting the correct marine parts and accessories. You will provide detailed product information, help with compatibility and pricing, and drive purchases through excellent service.

The role emphasizes accurate paperwork, inventory upkeep, and contributing to store events and accessory sales. A high school diploma is required, with marine certifications seen as a plus and a strong emphasis on teamwork and

Qualifications

• High school diploma or equivalent; marine service certifications are a plus.
• Strong written and verbal communication skills.
• Excellent customer service with ability to resolve inquiries.
• Ability to meet or exceed revenue and profit goals.
• Basic computer literacy.
• Ability to work independently and as part of a team.

Responsibilities

• Assist customers in identifying correct marine parts and accessories, explaining features, compatibility and pricing.
• Close transactions with accurate paperwork and suggest accessories.
• Maintain inventory and assist with reordering to meet customer needs.
• Keep displays neat and merchandised to boost sales.
• Process orders, track status and ensure timely delivery or pickup.
• Resolve customer complaints professionally and promptly.
• Analyze operations to improve efficiency and profitability of the parts department.
• Stay informed about marine products and industry trends.
• Support store events and on-site/off-site accessory sales.

Skills

Marine parts knowledge

Communication skills

Customer service

Sales goals

Computer basics

Teamwork

Education

High school diploma or equivalent

Tools

None

Job description

OneWater Marine is seeking a Parts and Accessories Specialist to assist customers in selecting the correct marine parts and accessories. You will provide detailed product information, help with compatibility and pricing, and drive purchases through excellent service.

The role emphasizes accurate paperwork, inventory upkeep, and contributing to store events and accessory sales. A high school diploma is required, with marine certifications seen as a plus and a strong emphasis on teamwork and