Marine Operations VCI

MSC Mediterranean Shipping Company SA; Charleston (SC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

Life Insurance: up to $50,000

Long Term Disability Insurance

Paid Parental Leave

Business Travel Insurance

401K Plan – employer match

Job summary

MSC USA – Charleston is seeking a Marine Operations VCI to collect and report information for US Port Calls and to support Marine Operations Managers on the ground. This role ensures Geneva HQ is kept properly informed and acts as a liaison among operations, vessel planners, and other departments.

Strong data analysis, Excel/Power BI proficiency, and a supply chain mindset are essential. On-site work five days a week with a comprehensive benefits package.

Qualifications

• Bachelor’s degree in business, marketing, supply chain or related field (preferred) or equivalent experience.
• Experience or knowledge of ocean maritime industry and supply chain environment.
• Fluent English with strong communication skills.

Responsibilities

• Create, implement, and maintain reports to track patterns and trends in Marine Operations.
• Front-line problem solving for issues from operational misreporting.
• Liaise between Operations, vessel planners, and other departments for information.
• Use MSC USA IT system to retrieve, record, and analyze information.
• Escalate complex issues to supervisors when needed.
• Provide feedback to support process efficiencies.

Skills

Data analysis

Trend analysis

MS Excel

PowerBI

English: Expert

Communication skills

Problem solving

Team player

Leadership fundamentals

Planning

Organizational skills

Decision making

Commercial awareness

Negotiation skills

Knowledge of supply chain

Education

Bachelor’s degree in business, marketing, supply chain or related field (preferred) or equivalent experience

Maritime Degree (preferred)

Tools

PowerBI

MS Office

Job description

Marine Operations VCI

MSC USA – Charleston

Job Summary

Collects and reports all information pertaining to US Port Calls, supporting the Marine Operations Managers on the field, and making sure Geneva HQ is properly informed.

Key Responsibilities

• Creates, implements, and maintains reports used to track patterns and trends for Marine Operations.
• Front-line problem solving for all issues resulting from operational misreporting.
• Acts as a liaison between Operations personnel, vessel planners, and other departments seeking answers and/or information.
• Uses MSC USA proprietary IT system to retrieve, record and analyze information.
• Escalates unique or complex issues to the appropriate supervisor for resolution when necessary.
• Provides feedback regarding current corporate practices and metrics in order to support process efficiencies.
• Presence required on‑site 5 days per week
• Performs other related duties, as assigned.

Qualifications

Required Skills / Abilities

• Experience analyzing data and trends
• Proficient in Microsoft Office, with emphasis in Excel, PowerBI and other reporting tools
• Basic knowledge of supply chain environment (ocean maritime industry preferred)
• Ability to stay updated on market changes & industry news: Fundamental
• Analytical: Fundamental
• Commercially minded: Intermediate
• Customer orientation: Intermediate
• Decision making: Fundamental
• Goal orientation: Fundamental
• Leadership: Fundamental
• Organizational skills: Intermediate
• Planning: Intermediate
• Problem solving: Intermediate
• Team player: Advanced
• English: Expert
• MS Excel: Intermediate
• Conflict resolution: Fundamental
• Communication skills: Intermediate
• Negotiation skills: Fundamental

Required Education and Experience

• Bachelor’s degree in business, marketing, supply chain or related field (preferred) or equivalent experience

Preferred Education and Experience

• Maritime Degree (preferred)
• Experience in shipping, supply chain, transportation

Preferred Skills & Abilities

• Languages other than English
• Experience in International Environment is a plus

Physical Demands

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at a time
• Must be able to commute to the designated office location
• Presence required on‑site 5 days per week

Work Authorization

• Authorization to work in the U.S

This role requires working on-site in the office for five days a week, from Monday to Friday. There is no option for fully remote or hybrid workin this role, unless required off‑site duties are being performed.

What We Offer

• Health Insurance
  
• Dental & Vision Insurance
  
• Life Insurance: one‑time annual salary up to $50,000
  
• Long Term Disability Insurance
  
• Paid Parental Leave
• Business Travel Insurance
  
• Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
  
• Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans

You will also have access to additional benefits, effective day one:

• Short Term Disability Insurance
• 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match.
• Wellness Program initiatives / Free MSC Partner Subscriptions with Calm
• Partner Discount Programs with MSC Cruises, Apple, Dell, Nissan, Whirlpool, AT&T, Pets Best and others.

About Mediterranean Shipping Company (MSC)

Mediterranean Shipping Company (MSC), headquartered in Geneva, Switzerland, is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines, MSC has 675 offices across 155 countries worldwide, with the MSC Group employing over 200,000 people. The company has evolved from a one vessel operation into a globally respected business with a fleet of 800 vessels that provides timely delivery of goods and services to customers of all industries and sizes. With access to an integrated network of road, rail, air, and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge. MSC’s shipping line sails on 300 trade routes and calls at 520 ports, carrying some 22.5 million TEU (twenty-foot equivalent units) annually. For more information, visit MSC Mediterranean Shipping Company

Mediterranean Shipping Company (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type including but not limited to characteristics protected by federal, state or local laws.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case‑by‑case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.