Logistics Specialist - Intermodal

MSC Mediterranean Shipping Company SA; New Orleans, Northern (LA, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-term Disability

401K Plan

Wellness Program

Partial Discounts

Job summary

MSC Mediterranean Shipping Company is seeking a detail‑oriented logistics coordinator to assist customers with inland transportation of cargo by rail or truck. The role requires on‑site presence five days a week in New Orleans.

You will monitor information using MSC systems, MS Excel and Power BI, liaise with intermodal customers, US customs and MSC departments globally, and help drive process efficiencies through data analysis.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• Analytical: advanced
• Customer orientation: advanced
• Organizational skills: advanced
• Problem solving: advanced
• Team player: advanced
• English: expert
• Communication skills: advanced
• Negotiation skills: advanced
• Knowledge of MS Excel with the ability to learn new software

Responsibilities

• Assists customers with inland transportation of cargo by rail and/or truck.
• Liaises with intermodal customers, US customs and MSC departments globally as needed.
• Monitors information using MSC systems and MS Excel/Power BI.
• Communicates quickly and effectively with vendors and customers.
• Analyzes data to improve performance and implement efficiencies.
• Provides timely responses to inquiries regarding transportation status.
• Escalates complex issues to the supervisor when necessary.
• Ensures adherence to corporate guidelines in all inquiries.
• Presence on-site five days per week; performs other duties as assigned.

Skills

Analytical

Customer orientation

Organizational skills

Problem solving

Team player

English: expert

Communication skills

Negotiation skills

Knowledge of MS Excel

Education

Bachelor’s degree or equivalent experience

Tools

MS Excel

Power BI

Job description

About Us

MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge.

MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe.

Looking for a career opportunity but have no experience? At MSC, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different background and experiences. Together, we will continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move a shipment from point A to point B while gaining immeasurable industry knowledge with the largest shipping line in the world! Excited yet? Come join us!

Job Summary / Key Responsibilities:

• Assists customers with matters related to inland transportation of their cargo, by rail and / or truck.


• Monitors information using MSC proprietary IT systems, MSExcel and Power BI.


• Liaises with intermodal customers, US customs and various MSC departments globally as needed.


• Communicates quickly and effectively with respective vendors.


• Analyzes data and considers performance modifications and implements strategies to support process efficiencies.


• Provides timely and accurate responses to all inquiries regarding transportation statues and updates.


• Observes corporate guidelines when addressing vendor and customer inquiries regarding shipments.


• Escalates unique or complex issues to the appropriate supervisor for resolution when necessary.


• Anticipates potential problems before they arise as well as having problem solving skills to solve any unforeseen issues.


• Presence required on‑site 5 days per week


• Performs other related duties as assigned.

This role requires working on‑site in the office for five days a week, from Monday to Friday. There is no option for fully remote or hybrid work in this role, unless required off‑site duties are being performed.

Qualifications & Key Competencies:

• Bachelor’s degree preferred or equivalent experience


• Analytical: advanced


• Customer orientation: advanced


• Organizational skills: advanced


• Problem solving: advanced


• Team player: advanced


• English: expert


• Communication skills: advanced


• Negotiation skills: advanced


• Knowledge of MS Excel with the ability to learn new software

What We Offer

• Health, Rx, Dental & Vision Insurance


• Life Insurance: one-time annual salary up to $50,000


• Long-term disability benefits


• Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)


• Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans

You will also have access to additional benefits, effectiveday one:

• Short Term Disability Insurance


• 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match


• Wellness Program initiatives


• CorporatePartner Discount Programs

Mediterranean Shipping Company (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type including but not limited to characteristics protected by federal, state or local laws.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case‑by‑case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information, visit MSC Mediterranean Shipping Company.