Marina Operations Lead (Ship Store)

BENCHMARK; Naples (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Naples Bay Resort & Marina, part of Pyramid Global Hospitality, seeks a Marina Supervisor to oversee daily marina and shop operations at the Waves Ship Store. You will lead marina activities, coordinate vessel movements, and ensure guest and club member satisfaction within a luxury waterfront setting.

You will supervise staff, maintain safety and cleanliness, and support operational goals while delivering exceptional guest experiences at Naples Bay Resort & Marina in Southwest Florida.

Responsibilities

• Marina Operations: assist daily management of marina operations, dock activities, slip assignments, vessel arrivals/departures, boat rental operations.
• Monitor marina activity for efficiency and safety, coordinate vessel movements and dock assignments.
• Inspect docks, walkways, slips, equipment, and marina facilities for cleanliness and proper working conditions.
• Assist with The Waves Ship Store daily operations, ensuring a clean, organized, stocked, and welcoming environment.
• Provide friendly customer service, assist with retail purchases, and manage POS transactions and daily sales reporting.

Job description

Naples Bay Resort & Marina, part of Pyramid Global Hospitality, seeks a Marina Supervisor to oversee daily marina and shop operations at the Waves Ship Store. You will lead marina activities, coordinate vessel movements, and ensure guest and club member satisfaction within a luxury waterfront setting.

You will supervise staff, maintain safety and cleanliness, and support operational goals while delivering exceptional guest experiences at Naples Bay Resort & Marina in Southwest Florida.