Marina Guest Experience Specialist

Safe Harbor Marinas, LLC; Emeryville (CA); On-site; USD 33,000 - 36,000; Full time

Job summary

Safe Harbor Marinas, LLC in Emeryville, CA is seeking a friendly Member Services Specialist to greet members, answer questions, assist with reservations, and collect payments at the front desk. A high school diploma and prior customer service experience are preferred.

You will join a team of marina professionals, support daily operations, and help ensure a welcoming, smoothly run facility. SHM offers full benefits including 401(k), PTO and holidays, plus opportunities to grow in a fast-paced

Qualifications

• High school diploma or equivalent is required.
• Prior customer service experience is preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Assist members with inquiries and reservations via phone, email, and in person.
• Process payments and reconcile daily cash/credit transactions.
• Provide information on marina products and services and maintain positive relationships with members.

Skills

Customer service

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Safe Harbor Marinas, LLC in Emeryville, CA is seeking a friendly Member Services Specialist to greet members, answer questions, assist with reservations, and collect payments at the front desk. A high school diploma and prior customer service experience are preferred.

You will join a team of marina professionals, support daily operations, and help ensure a welcoming, smoothly run facility. SHM offers full benefits including 401(k), PTO and holidays, plus opportunities to grow in a fast-paced