Marina Guest Experience Specialist

Suntex Marinas; Discovery Bay (CA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D

Supplemental Life Insurance

401K with Employer Match

Job summary

Suntex Marinas is seeking a Guest Services Attendant to greet guests, provide exceptional customer service, and handle requests in a fast-paced marina environment. The role reports to the General Manager and supports Front Office/Store operations.

The position requires excellent communication, a positive attitude, and the ability to work weekends or holidays as needed. Training is provided to ensure safety and service standards at the marina.

Qualifications

• Excellent customer service skills.
• Must have a positive attitude.
• Must have highly effective communication skills and time management skills.
• Strong ability to develop partnerships with internal clients/others.

Responsibilities

• To greet and create an environment where the guests will be welcomed in an appropriate manner
• Provides the highest level of customer and guest services, expedites any and all requests from clients, guests and members.
• To answer all the telephone calls and convey the messages correctly and promptly to the appropriate persons
• Maintain a professional relationship with all agencies, contractors, vendors, and customers

Skills

Excellent customer service

Positive attitude

Communication skills

Time management

Develop partnerships with internal Cts

Job description

Suntex Marinas is seeking a Guest Services Attendant to greet guests, provide exceptional customer service, and handle requests in a fast-paced marina environment. The role reports to the General Manager and supports Front Office/Store operations.

The position requires excellent communication, a positive attitude, and the ability to work weekends or holidays as needed. Training is provided to ensure safety and service standards at the marina.