Marina Front Office & Operations Manager

Marine Industries Association of Palm Beach County; Ocean City (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Marine Industries Association of Palm Beach County is seeking a Marina Front Office Supervisor to manage daily front office operations and uphold exceptional guest service in the manager's absence.

You will supervise front desk staff, coordinate transient slip reservations, contracts, and billing, while overseeing fuel dock and ships store inventory. Proficiency with marina software and strong communication are essential.

Qualifications

• Experience in marina/front desk operations is preferred.
• Strong organizational and communication skills are required.
• Ability to train and supervise staff and manage conflicts.

Responsibilities

• Supervise and direct front office staff and ensure adherence to policies.
• Manage transient slip reservations, contracts, and revenue reconciliation.
• Oversee fuel dock, ships store sales, and inventory controls.
• Utilize marina software (Dockwa) for reservations, sales, and reporting.
• Answer calls and emails professionally and coordinate customer communications.

Skills

Attention to detail

Organizational skills

Interpersonal skills

Tools

Excel

Word

Outlook

Job description

Marine Industries Association of Palm Beach County is seeking a Marina Front Office Supervisor to manage daily front office operations and uphold exceptional guest service in the manager's absence.

You will supervise front desk staff, coordinate transient slip reservations, contracts, and billing, while overseeing fuel dock and ships store inventory. Proficiency with marina software and strong communication are essential.