Marina Dock Attendant / Dock Hand

Ocean-Havens; Boston (MA); On-site; USD 21,000 - 28,000; Part time

Job summary

Ocean Havens Marinas in Boston Harbor is seeking a Marina Dock Attendant / Dock Hand for the busy summer season in Charlestown. The role is part-time with weekend and holiday availability, and emphasizes cheerful, courteous service and safety.

You'll perform opening/closing duties, dock walks, pump-outs, and grounds maintenance, while learning marina rates and policies and supporting events and customer needs. Training is provided.

Qualifications

• Must be able to lift up to 50 pounds.
• Able to swim and operate basic equipment.
• Read, write, and use basic computer programs.
• Strong customer service instincts and attention to detail.

Responsibilities

• Provide first-class customer service in every interaction.
• Perform daily opening and closing duties, dock walks, meter readings, and pump-outs, following equipment sanitation procedures.
• Maintain grounds, docks, walkways, restrooms, and equipment.
• Assist with special events, which may fall outside normal operating hours.
• Learn marina rates and policies, and bring a proactive, honest, and professional work ethic to the team.
• Perform other duties as assigned, always with an eye toward the safety of yourself, customers, and marina property.

Skills

Strong customer service instincts

Attention to detail

Able to swim

Lift up to 50 pounds

VHF radio operation

Hand tools & power tools

Reading and writing basic computer use

Job description

Marina Dock Attendant / Dock Hand — Ocean Havens Marinas

Looking for a fun, hands-on opportunity on Boston Harbor? Charlestown Marina is hiring part-time dock hands for the rest of the season (now through October). Our customers are the driving force behind everything we do, so the right person is cheerful, knowledgeable, and courteous at all times, providing top-notch service while projecting a professional image both on-site and off. Safety is just as important as service in this role.

Schedule

We operate 8AM–6PM, Monday through Sunday. Shifts are generally 8 hours, either 8AM–4PM or 10AM–6PM. Weekend and holiday availability is required, and this is a very busy short summer season, so the ability to continue part-time (including weekends) into the Fall is a must.

Responsibilities

• Provide first-class customer service in every interaction.
• Perform daily opening and closing duties, dock walks, meter readings, and pump-outs, following equipment sanitation procedures.
• Maintain grounds, docks, walkways, restrooms, and equipment.
• Assist with special events, which may fall outside normal operating hours.
• Learn marina rates and policies, and bring a proactive, honest, and professional work ethic to the team.
• Perform other duties as assigned, always with an eye toward the safety of yourself, customers, and marina property.

Position Requirements

• Ability to lift up to 50 pounds.
• Ability to operate a VHF radio, hand tools, and power tools.
• Able to read, write, and use basic computer programs.
• Able to swim.
• Strong customer service instincts and attention to detail.
• Knowledge of boating, Boston, and the surrounding area is a plus, but not required — full training is provided, and all are encouraged to apply.