Harbor Dockhand & Customer Service Pro

Ocean-Havens; Boston (MA); On-site; USD 21,000 - 28,000; Part time

Job summary

Ocean Havens Marinas in Boston Harbor is seeking a Marina Dock Attendant / Dock Hand for the busy summer season in Charlestown. The role is part-time with weekend and holiday availability, and emphasizes cheerful, courteous service and safety.

You'll perform opening/closing duties, dock walks, pump-outs, and grounds maintenance, while learning marina rates and policies and supporting events and customer needs. Training is provided.

Qualifications

• Must be able to lift up to 50 pounds.
• Able to swim and operate basic equipment.
• Read, write, and use basic computer programs.
• Strong customer service instincts and attention to detail.

Responsibilities

• Provide first-class customer service in every interaction.
• Perform daily opening and closing duties, dock walks, meter readings, and pump-outs, following equipment sanitation procedures.
• Maintain grounds, docks, walkways, restrooms, and equipment.
• Assist with special events, which may fall outside normal operating hours.
• Learn marina rates and policies, and bring a proactive, honest, and professional work ethic to the team.
• Perform other duties as assigned, always with an eye toward the safety of yourself, customers, and marina property.

Skills

Strong customer service instincts

Attention to detail

Able to swim

Lift up to 50 pounds

VHF radio operation

Hand tools & power tools

Reading and writing basic computer use

Job description

Ocean Havens Marinas in Boston Harbor is seeking a Marina Dock Attendant / Dock Hand for the busy summer season in Charlestown. The role is part-time with weekend and holiday availability, and emphasizes cheerful, courteous service and safety.

You'll perform opening/closing duties, dock walks, pump-outs, and grounds maintenance, while learning marina rates and policies and supporting events and customer needs. Training is provided.