MAR Host- Full- Time

TPG Hotels & Resorts; Allentown, Northern (Lehigh County, KY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Matching 401K

Paid Time Off

Free Gym Membership

Free Garage Parking

Job summary

Renaissance Allentown is seeking a friendly and professional Host/Hostess to be the first point of contact for guests, setting the tone for an exceptional dining experience. You will greet and seat guests, manage reservations, and coordinate with the dining team to ensure smooth service.

The role requires strong English communication, the ability to stand for extended periods, and a willingness to learn hotel operations.

Qualifications

• Greet and seat guests professionally and warmly.
• Manage seating chart using Open Table reservation system.
• Answer phone calls and assist with reservations following procedures.
• Accurately handle cash and room charge transactions.
• Be knowledgeable about hotel facilities, locations and hours.

Responsibilities

• Greet and seat guests with warmth.
• Maintain seating chart using Open Table.
• Ensure tables are properly set before seating guests.
• Answer calls and assist with reservations.
• Handle cash and room charges.
• Keep host podium clean and stocked.
• Ensure menus are clean and presentable.
• Be knowledgeable about hotel facilities and hours.

Skills

Communication skills

Interpersonal skills

English fluency

Experience preferred

Stamina for long shifts

Job description

Host/Hostess (Full-Time)- Renaissance Allentown Hotel

Renaissance Allentown is seeking a welcoming and professional Host/Hostess to join our team. In this role, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Responsibilities:

• Greet and seat all guests with professionalism and warmth.
• Maintain an organized seating chart using the “Open Table” reservation system.
• Ensure tables are properly set before seating guests.
• Answer phone calls and assist with reservations following all procedures.
• Accurately handle cash and room charge transactions.
• Keep the host podium clean, organized, and fully stocked.
• Ensure menus are clean and presentable before each shift.
• Be knowledgeable about the hotel facilities, including their locations and hours of operation.

Qualifications:

• Strong communication and interpersonal skills.
• Ability to read, speak, and write in English fluently.
• Able to stand for extended periods throughout the shift.
• One year of prior work experience is preferred.

What we Offer

• Matching 401K.
• Paid Time Off.
• Free Gym Membership.
• Free Garage Parking

Renaissance Allentown is committed to creating a welcoming and inclusive environment for both guests and team members.

Renaissance Allentown is an equal opportunity employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.