Restaurant Supervisor- Full-Time

TPG Hotels & Resorts; Allentown (Lehigh County); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Sick Days

Vacation Pay

Matching 401K

Holiday Pay

Marriott Discount on hotel stays and D

Free Garage Parking

Free Gym Membership

Job summary

Renaissance Allentown - The Dime is seeking a Restaurant Supervisor for full-time shifts. The role oversees daily restaurant and lounge operations, training staff, and ensuring guest satisfaction while supporting the Restaurant Manager.

Evening, weekend, and holiday availability is required. Ideal candidates have a high school diploma, prior restaurant or hospitality experience, strong leadership and communication skills, and familiarity with POS systems and food safety standards.

Qualifications

• High school diploma or equivalent required.
• Experience in restaurant or hospitality; supervisory experience preferred.
• Strong leadership, customer service, and communication skills.
• Able to work in a fast-paced environment while maintaining professionalism.
• Basic knowledge of restaurant operations, POS systems, food safety, and sanitation standards.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Lead and motivate restaurant staff to provide exceptional guest service.
• Ensure compliance with hotel policies, Marriott brand standards, and food safety regulations.
• Assist with opening/closing procedures, including cash handling and daily reports.
• Monitor dining room appearance, cleanliness, and organization.
• Ensure food and beverage quality meets established standards.
• Train new employees and provide ongoing coaching.
• Resolve guest concerns promptly and professionally.
• Coordinate with kitchen, bar, and hotel departments to ensure smooth operations.
• Support labor management by monitoring staffing levels throughout each shift.
• Complete shift reports and communicate operational updates to management.

Skills

Leadership

Customer service

Communication

POS systems

Food safety

Education

High school diploma

Tools

POS software

Job description

Restaurant Supervisor- Full-Time- Renaissance Allentown- The Dime

• $20/hr.
• Criminal Background Check Required

Position Summary

The Restaurant Supervisor oversees the daily operations of the hotel’s restaurant and lounge during assigned shifts, ensuring exceptional guest service, operational efficiency, and compliance with company and brand standards. This position provides leadership and direction to restaurant associates, assists with training and development, and supports the Restaurant Manager in achieving departmental goals.

• Lead and motivate restaurant associates to provide exceptional guest service.
• Ensure compliance with hotel policies, Marriott brand standards, and food safety regulations.
• Assist with opening and closing procedures, including cash handling and daily reports.
• Monitor dining room appearance, cleanliness, and organization.
• Ensure food and beverage quality meets established standards.
• Assign workstations and delegate responsibilities to team members.
• Train new employees and provide ongoing coaching and support.
• Assist in resolving guest concerns promptly and professionally.
• Monitor employee performance and communicate concerns to management.
• Ensure proper sanitation, safety, and responsible alcohol service practices are followed.
• Assist with inventory counts, stocking, and supply organization.
• Communicate effectively with the kitchen, bar, and hotel departments to ensure smooth operations.
• Support labor management by monitoring staffing levels throughout each shift.
• Complete shift reports and communicate operational updates to management.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Previous restaurant or hospitality experience required; supervisory experience preferred.
• Strong leadership, customer service, and communication skills.
• Ability to work in a fast-paced environment while maintaining professionalism.
• Basic knowledge of restaurant operations, POS systems, food safety, and sanitation standards.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift up to 30 pounds.
• Frequent bending, reaching, and carrying trays or supplies.
• Ability to work in varying temperatures and a fast-paced restaurant environment.

This position works in a full-service hotel restaurant and lounge environment with frequent guest interaction. Evening, weekend, and holiday availability is required.

What we Offer:

• Medical, dental and vision insurance
• Sick Days
• Vacation Pay
• Matching 401K
• Holiday Pay
• Marriott Discount on hotel stays and dining.
• Free Garage Parking
• Free Gym Membership

EEO/VET/DISABLED

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.