Manufacturing Systems Engineer – MES/ERP Support

Johnson & Johnson MedTech; Raynham (MA); On-site; USD 79,000 - 128,000; Full time

Benefits offered by this job

Vacation time

Parental Leave

Bereavement Leave

Job summary

Johnson & Johnson Medtech is seeking a Manufacturing Systems Business Application Engineer to support MES and ERP environments in Raynham, MA. The role focuses on day-to-day system operations, issue resolution, and user support across global manufacturing sites.

You will help with development, implementation, maintenance, and data integrity of manufacturing systems. The position emphasizes hands-on problem solving, training, and documenting procedures for continuous improvement.

Qualifications

• Bachelor’s degree in related field must be shown.
• 2+ years of experience in MES/ERP environments or related role.
• Strong understanding of MedTech manufacturing processes and ERP operations.
• Excellent problem-solving skills and attention to detail.
• Proficiency in data analysis tools (e.g., Excel) and reporting software.

Responsibilities

• User Support: Act as the first point of contact for end-users experiencing issues with MES and BTB, providing timely assistance and troubleshooting.
• Issue Resolution: Investigate and resolve system-related problems, escalating complex issues to the appropriate technical teams as needed.
• System Monitoring: Continuously monitor systems for performance and reliability, identifying areas that require immediate attention or improvement.
• Documentation: Maintain up-to-date documentation of system processes, user guides, and FAQs to facilitate knowledge sharing among users.
• Training Coordination: Arrange and conduct training sessions for end-users on MES and BTB system functionalities and best practices.
• Process Improvement: Work with business stakeholders to identify process inefficiencies and recommend solutions to enhance operational performance.
• Feedback Collection: Collect and analyze user feedback to identify common pain points and areas for enhancement, collaborating with IT teams for necessary changes.
• Reporting: Assist in generating routine reports and dashboards to track system performance and user engagement.

Skills

Analytical Reasoning

Artificial Intelligence

Controls Compliance

Cross-Functional Collaboration

Industry Analysis

Innovation

Lean Supply Chain Management

Machine Learning

Project Management

Prototyping

Robotic Automation

STEM Application

Scope Management

Systems Development

Technologically Savvy

Testing

Education

Bachelor’s degree in Business Administration, Information Technology, or a related field

Tools

MES platforms

ERP transaction systems

Job description

Johnson & Johnson Medtech is seeking a Manufacturing Systems Business Application Engineer to support MES and ERP environments in Raynham, MA. The role focuses on day-to-day system operations, issue resolution, and user support across global manufacturing sites.

You will help with development, implementation, maintenance, and data integrity of manufacturing systems. The position emphasizes hands-on problem solving, training, and documenting procedures for continuous improvement.