Manufacturing Systems Engineer - MES/ERP (Orthopedics)

Biopharma Careers; Raynham (MA); On-site; USD 79,000 - 128,000; Full time

Job summary

Johnson & Johnson is seeking a Manufacturing Systems Business Application Engineer (BAO) to be located in Warsaw, IN or Raynham, MA. You will provide day-to-day support for MES and ERP systems and aid in development, implementation, and maintenance.

Reporting to the Joints Global Manufacturing Systems Standards lead, you will troubleshoot issues, train end-users, and help deliver reliable system performance across a global manufacturing network.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• 2+ years of experience in a support role related to business analysis, specifically in MES and ERP environments.
• Strong understanding of MedTech manufacturing processes and ERP operations.
• Excellent problem-solving skills and attention to detail.
• Proficiency in data analysis tools (e.g., Excel) and reporting software.

Responsibilities

• User Support: Act as the first point of contact for end-users experiencing issues with manufacturing systems such as MES and BTB, providing timely assistance and troubleshooting.
• Issue Resolution: Investigate and resolve system-related problems, escalating complex issues to the appropriate technical teams as needed.
• System Monitoring: Continuously monitor systems for performance and reliability, identifying areas that require immediate attention or improvement.
• Documentation: Maintain up-to-date documentation of system processes, user guides, and FAQs to facilitate knowledge sharing among users.
• Training Coordination: Arrange and conduct training sessions for end-users on MES and BTB system functionalities and best practices.
• Process Improvement: Work with business stakeholders to identify process inefficiencies and recommend solutions to enhance operational performance.
• Feedback Collection: Collect and analyze user feedback to identify common pain points and areas for enhancement, collaborating with IT teams for necessary changes.
• Reporting: Assist in generating routine reports and dashboards to track system performance and user engagement.

Skills

Analytical Reasoning

AI

Controls Compliance

Cross-Functional Collaboration

Industry Analysis

Innovation

Lean Supply Chain

Machine Learning

Project Management

Prototyping

Robotic Automation

STEM Application

Scope Management

Systems Development

Technologically Savvy

Testing

Education

Bachelor’s degree in Business Administration, Information Technology, or a related field

Tools

Excel

MES platforms

ERP systems

Job description

Johnson & Johnson is seeking a Manufacturing Systems Business Application Engineer (BAO) to be located in Warsaw, IN or Raynham, MA. You will provide day-to-day support for MES and ERP systems and aid in development, implementation, and maintenance.

Reporting to the Joints Global Manufacturing Systems Standards lead, you will troubleshoot issues, train end-users, and help deliver reliable system performance across a global manufacturing network.