Manufacturing Supervisor

New York Technology Partners; City of North Tonawanda (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

New York Technology Partners in North Tonawanda, NY, seeks an experienced Manufacturing Supervisor to lead a 2nd shift, coordinate daily production, and ensure safety, quality, and on-time delivery to customers. You will supervise operators, mentor staff, monitor metrics, and support lean initiatives and 5S.

Strong leadership, communication, and ERP/MRP experience, plus proficiency in Excel, are required. This full-time role offers growth and hands-on leadership in a unionized manufacturing

Qualifications

• High school diploma or GED required.
• 3+ years manufacturing experience, supervisory/lead role preferred.
• Experience in unionized manufacturing environment preferred.
• Strong leadership, communication, and problem-solving skills.
• Experience with ERP/MRP systems and production reporting.
• Proficiency with ERP systems, Microsoft Excel, and Microsoft Office Suite.
• Ability to work independently and in a team, with strong organization.

Responsibilities

• Supervise, coach, and develop production employees on 2nd shift.
• Plan and coordinate daily production activities to meet schedules.
• Monitor labor utilization, productivity, downtime, and quality.
• Enforce safety policies, OSHA regulations, and safe work practices.
• Track attendance, performance, training, and policy compliance.
• Provide coaching, feedback, and corrective action as needed.
• Collaborate with Quality to identify and resolve quality issues.
• Communicate effectively with other shifts and management.
• Identify bottlenecks, equipment issues, and material shortages.
• Maintain accurate production, quality, and downtime records.
• Support 5S and lean manufacturing, promote a clean work environment.
• Participate in continuous improvement initiatives focused on safety, quality, productivity, and cost reduction.
• Assist with cross-training and workforce development.
• Support inventory accuracy and material flow throughout the process.

Skills

Leadership

Communication

Problem-solving

ERP/MRP

Excel

Team leadership

Education

High school diploma or GED

Tools

ERP/MRP systems

Microsoft Excel

Microsoft Office Suite

Job description

We are seeking an experienced and hands‑on Manufacturing Supervisor to lead and coordinate production activities in a manufacturing environment. This role is responsible for supervising production employees, ensuring safety and quality standards are met, and driving productivity to achieve customer and operational goals.

The ideal candidate will be a strong leader with manufacturing experience, excellent communication skills, and a commitment to continuous improvement.

Key Responsibilities

• Supervise, coach, and develop production employees on 2nd shift.
• Plan and coordinate daily production activities to meet production schedules and customer requirements.
• Monitor labor utilization, productivity, downtime, scrap, and overall production performance.
• Enforce safety policies, OSHA regulations, and safe work practices.
• Track employee attendance, performance, training, and compliance with company policies.
• Provide coaching, performance feedback, and corrective action as needed.
• Collaborate with Quality personnel to identify, contain, and resolve quality issues.
• Communicate effectively with other shifts and management to ensure smooth shift transitions.
• Identify and address production bottlenecks, equipment issues, material shortages, and other operational challenges.
• Maintain accurate production, quality, and downtime documentation.
• Support a clean, organized, and efficient work environment through 5S and lean manufacturing principles.
• Participate in continuous improvement initiatives focused on safety, quality, productivity, and cost reduction.
• Assist with cross‑training and workforce development efforts.
• Support inventory accuracy and efficient material flow throughout the manufacturing process.
• Perform other duties as assigned.

Qualifications

Required Education & Experience

• High school diploma or GED required.
• Minimum of 3 years of manufacturing experience, preferably in a supervisory or team lead role.
• Experience working in a unionized manufacturing environment preferred.
• Strong leadership, communication, and problem‑solving skills.
• Experience with ERP/MRP systems and production reporting.
• Proficiency with ERP systems, Microsoft Excel, and Microsoft Office Suite.
• Ability to work independently and collaboratively in a team environment.
• Strong organizational, multitasking, and prioritization skills.
• High level of integrity and ability to handle confidential information.
• Ability to read and interpret work instructions, production documentation, and manufacturing specifications.
• Effective communication skills with employees and leadership across all levels of the organization.
• Commitment to safety, quality, and continuous improvement.