Manufacturing IT Support Specialist — Contract-to-Hire

Jobot Consulting; Pocahontas (AR); On-site; USD 48,000 - 54,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

Life & disability insurance

401(k) plan

Exceptional company culture focused on

Job summary

Jobot is seeking an Information Systems Specialist to join a manufacturing environment on a contract-to-hire basis. You will provide first-line IT support, manage Windows 10/11, IOS, Android, O365, and Exchange, and drive security and efficiency across the IT landscape.

The role requires a bachelor’s degree and at least 5 years of IT support experience, with relevant certifications and ERP exposure as advantages. Occasional after-hours work and on-call duties are expected.

Qualifications

• A bachelor's degree in Information Systems, Computer Science, or a related field.
• A minimum of 5 years of experience in an IT support role, preferably in the Manufacturing Industry.
• Strong knowledge of Windows 10/11, IOS, Android, O365, and Exchange.
• Certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified: Modern Desktop Administrator Associate will be an advantage.
• Experience with ERP systems, particularly in a manufacturing environment, is a plus.
• Must be able to participate in a rotating on-call schedule and occasional after-hours work.

Responsibilities

• Provide first-line IT support to staff, responding to incidents and service requests in a timely and professional manner.
• Maintain and administer systems such as Windows 10/11, IOS, Android, O365, and Exchange.
• Troubleshoot hardware and software issues, including operating systems, networking devices, and printers.
• Perform regular system maintenance, including updating and installing new software, setting up new users, and ensuring the security of data and systems.
• Develop and implement IT policies and best practices to enhance operational efficiency and security.
• Provide training and assistance to staff on IT-related matters.
• Work closely with other IT staff and management to identify, recommend, develop, implement, and support cost-effective technology solutions.
• Participate in IT projects, including the planning and implementation of new systems or upgrades.

Skills

Problem solving

Communication

Teamwork

Education

Bachelor's degree in Information Systems, Computer Science, or related field

Tools

Windows 10/11

iOS

Android

O365

Exchange

ERP systems

Job description

Jobot is seeking an Information Systems Specialist to join a manufacturing environment on a contract-to-hire basis. You will provide first-line IT support, manage Windows 10/11, IOS, Android, O365, and Exchange, and drive security and efficiency across the IT landscape.

The role requires a bachelor’s degree and at least 5 years of IT support experience, with relevant certifications and ERP exposure as advantages. Occasional after-hours work and on-call duties are expected.