IT Support Specialist - Manufacturing

Bluegrass Stream LLC; Raymond (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

Bluegrass Stream LLC is seeking an IT Support professional to maintain manufacturing and office operations. The role focuses on reducing downtime and improving operational efficiency through effective technical support and collaboration.

Responsibilities include troubleshooting, user account management, and device upkeep, with emphasis on safety and quality. Ideal candidates will have strong problem-solving skills, experience with Windows and manufacturing-related systems, and the ability to

Qualifications

• Strong troubleshooting abilities.
• Experience with Windows and manufacturing-related systems.
• Excellent communication skills.
• Ability to collaborate across teams.
• Focus on safety, quality, and continuous improvement.

Responsibilities

• Troubleshoot hardware, software, and network issues.
• Support Windows environments and manufacturing systems.
• Respond to tickets, phone calls, and walk-ups.
• Manage user accounts.
• Maintain devices and peripherals.
• Document solutions.

Skills

Troubleshooting

Windows experience

Communication

Cross-team collaboration

Safety focus

Tools

Windows OS

Manufacturing systems

Job description

Role: IT Support professional responsible for maintaining manufacturing and office operations.

Responsibilities

• Troubleshoot hardware, software, and network issues


• support Windows environments and manufacturing systems


• respond to tickets, phone calls, and walk-ups


• manage user accounts


• maintain devices and peripherals


• document solutions.

Skills & Qualifications

• Strong troubleshooting abilities


• experience with Windows and manufacturing-related systems


• excellent communication skills


• ability to collaborate across teams


• focus on safety, quality, and continuous improvement.

This role involves ensuring system reliability, reducing downtime, and supporting operational efficiency through effective technical support and collaboration.