Manufacturing IT Specialist — Windows, ERP & Cloud Tools

Powerex; Mount Juliet (TN); On-site; USD 55,000 - 90,000; Full time

Job summary

Powerex-Iwata Air Technology Inc. is seeking an Information Technology Specialist to provide first-line support and help maintain the company’s technology infrastructure across departments.

Under supervision of senior IT staff, you will troubleshoot issues, manage user accounts, assist with ERP CSI/SyteLine, Teamcenter, and cloud services, and contribute to ongoing improvement projects.

Qualifications

• Two+ years IT support or system administration experience.
• Associate's or Bachelor's degree in CS/IT or related field.
• Experience supporting users in a manufacturing environment.
• Familiarity with Microsoft 365 administration.
• Basic networking knowledge: TCP/IP, DNS, DHCP, wireless.
• Experience with ERP systems such as Infor CSI/SyteLine is a plus.
• Experience with Teamcenter PLM or Solid Edge is a plus.
• Experience with VMware, Hyper-V, AWS or Azure is a plus.

Responsibilities

• Provide first-level technical support for computers, laptops, mobile devices, printers, software, and peripherals.
• Install, configure, maintain, and troubleshoot Windows workstations.
• Assist with administration of Windows Server, Active Directory, Group Policy, DNS, DHCP, and Microsoft 365.
• Create and maintain user accounts, passwords, security groups, and application access.
• Support Microsoft 365 apps like Outlook, Teams, OneDrive, SharePoint.
• Assist with CSI/SyteLine ERP administration.
• Provide user support for Teamcenter PLM and Solid Edge.
• Assist with Salesforce user accounts and Zoho Desk tickets.
• Support network connectivity, wireless devices, printers, scanners, VoIP.
• Assist with barcode scanners, label printers, BarTender software.
• Install software/OS/security updates.
• Assist with endpoint security, backups, disaster recovery.
• Document procedures, configurations, and activities.
• Participate in technology implementations and improvements.
• Perform other duties as assigned.

Skills

IT support

Troubleshooting

Manufacturing experience

Microsoft 365 admin

Networking basics

ERP CSI/SyteLine

Teamcenter PLM / Solid Edge

VMware/Hyper-V/AWS/Azure

Education

Associate's or Bachelor's degree in CS/IT or related field

Tools

Infor CSI/SyteLine

Teamcenter PLM

Solid Edge

Job description

Powerex-Iwata Air Technology Inc. is seeking an Information Technology Specialist to provide first-line support and help maintain the company’s technology infrastructure across departments.

Under supervision of senior IT staff, you will troubleshoot issues, manage user accounts, assist with ERP CSI/SyteLine, Teamcenter, and cloud services, and contribute to ongoing improvement projects.