Manufacturing IT Relationship Manager (Strategic)

Eaton Corporation; Raleigh (NC); On-site; USD 165,000 - 242,000; Full time

Job summary

The Programmatic Build BRM at Eaton Corporation serves as the primary IT partner to the ARS ETO-Programmatic organization, providing strategic leadership across programmatic engineering, program management, and build operations. This role bridges business needs with IT delivery to enable transformation initiatives and operational excellence.

The BRM drives IT execution, translates priorities into technology roadmaps, supports SAP S/4HANA deployment, and ensures programmatic workflows are

Qualifications

• Bachelor's degree from an accredited institution.
• Minimum of 10 years of experience in information technology, business systems, operations, process improvement, and/or engineering.
• Authorized to work in the United States without current or future employer sponsorship.

Responsibilities

• Serve as the primary IT relationship manager for ARS ETO-Programmatic leadership, developing strong partnerships across engineering, program management, and operations teams.
• Act as the day-to-day IT leader and trusted advisor for programmatic engineering and build operations.
• Drive execution and continuous improvement of IT solutions supporting engineering, product development, and program management processes.
• Partner closely with the ARS Group BRM and enterprise IT teams to align divisional technology priorities with broader business and transformation initiatives.
• Support SAP S/4HANA deployment and adoption activities, ensuring programmatic business requirements and workflows are effectively represented.
• Identify, prioritize, and resolve IT-related issues that impact program execution, engineering productivity, or operational performance.
• Translate business objectives and operational needs into technology demand, business cases, and project priorities.
• Develop a deep understanding of engineering, manufacturing, and program-management workflows to proactively identify opportunities for digital enablement and automation.
• Drive alignment between business stakeholders and IT delivery teams to ensure successful implementation of technology solutions.
• Monitor IT performance and service levels, ensuring technology investments deliver measurable business outcomes.
• Champion operational excellence, continuous improvement, and user adoption of critical business systems and digital tools.
• Maintain accountability for IT outcomes across ARS ETO-Programmatic operations, balancing strategic priorities with immediate business needs.

Job description

The Programmatic Build BRM at Eaton Corporation serves as the primary IT partner to the ARS ETO-Programmatic organization, providing strategic leadership across programmatic engineering, program management, and build operations. This role bridges business needs with IT delivery to enable transformation initiatives and operational excellence.

The BRM drives IT execution, translates priorities into technology roadmaps, supports SAP S/4HANA deployment, and ensures programmatic workflows are