Manufacturing IT Leader - REMOTE

Dover; Hamilton (OH); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a Manufacturing IT Leader to drive process improvement and operational efficiency. This role focuses on leveraging ERP solutions to optimize manufacturing and supply chain processes while ensuring system reliability and integration. The ideal candidate will possess extensive experience in managing ERP systems, leading digital transformation initiatives, and enhancing operational workflows. Join a dynamic team that values collaboration and innovation, and play a pivotal role in shaping the future of manufacturing operations. If you are passionate about driving change and improving processes, this opportunity is perfect for you.

Qualifications

• 5+ years managing ERP systems in a manufacturing environment.
• Strong expertise in process improvement and digital transformation.
• Proficient in QAD and Infor XA platforms.

Responsibilities

• Analyze and improve manufacturing and supply chain processes through ERP.
• Oversee daily operations and governance of QAD and Infor XA systems.
• Lead ERP implementation and integration projects with minimal disruption.

Skills

ERP Management

Process Improvement

Digital Transformation

Project Management

Problem-Solving

Communication

Cross-Functional Collaboration

Education

Bachelor’s degree in Information Systems

Bachelor’s degree in Industrial Engineering

Bachelor’s degree in Business Administration

Tools

QAD

Infor XA

EDI

MES

Job description

For over 125 years, OPW, A Dover Company, has led the way in designing and manufacturing world-class retail fueling, fluid handling and car wash system solutions for the safe and efficient handling and distribution of fuels and critical fluids. OPW makes above ground and below ground products for both conventional, vapor recovery and clean energy applications in the retail and commercial markets. Additionally, OPW supplies loading arms, valves and dry-break couplings, tank truck equipment, rail car valves and equipment, and car wash systems. To learn more about OPW’s 125 years of providing industry-leading solutions, visit our website at www.opwglobal.com.

Dover is a diversified global manufacturer with annual revenue of over $7 billion. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24,000 employees have an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at dovercorporation.com.

We are seeking a Manufacturing IT Leader to drive process improvement and operational efficiency by leveraging QAD and Infor XA ERP solutions within two newly established lines of business. This role will focus on optimizing and enhancing manufacturing, supply chain, and financial processes while ensuring ERP system reliability, integration, and alignment with overall business objectives. The ideal candidate will have extensive experience in manufacturing ERP management, process improvement, and digital transformation to support scalable and efficient operations.

In addition to leading ERP strategy for the new business lines, this role will oversee several smaller ERP solutions acquired through recent acquisitions. These systems will be phased out over time, and responsibilities will include managing relationships with third-party managed service providers (MSPs), ensuring service quality, and optimizing costs to maintain business continuity until migration to standardized ERP platforms is complete. This is a critical leadership role that requires a strategic mindset, hands-on ERP expertise, and a strong ability to drive change in a dynamic manufacturing environment.

Key Responsibilities:

1. Process Optimization & Digital Transformation
   Analyze and improve manufacturing, supply chain, and financial processes through ERP-driven solutions. Identify inefficiencies and implement automation, standardization, and best practices to enhance productivity. Work closely with cross-functional teams to streamline workflows, reduce waste, and improve operational agility. Drive data-driven decision-making by optimizing ERP reporting, analytics, and dashboards. Ensure ERP solutions align with lean manufacturing principles and continuous improvement initiatives.
2. ERP Strategy & Optimization
   Oversee the daily operations, enhancement, and governance of QAD and Infor XA systems. Evaluate and implement new ERP functionalities, integrations, and customizations to meet evolving business needs. Develop and enforce ERP usage standards, data governance policies, and reporting frameworks. Ensure system reliability, security, and compliance with industry regulations.
3. Vendor & Stakeholder Management
   Manage relationships with ERP vendors, consultants, and third-party support providers. Ensure compliance with industry regulations and internal IT policies. Monitor vendor performance against SLAs, ensuring timely system support, updates, and enhancements. Establish and maintain communication channels with vendors for troubleshooting, escalations, and system improvements. Ensure vendors comply with security best practices, data protection policies, and regulatory requirements. Track ERP-related expenses and identify cost-saving opportunities through vendor negotiations or service consolidation.
4. Project & Change Management
   Lead ERP implementation, migration, and integration projects, ensuring minimal disruption to operations. Develop project plans, timelines, and resource strategies to support business objectives. Manage change control processes and user adoption strategies to maximize ERP ROI. Ensure cross-functional alignment between IT, operations, finance, and leadership teams.
5. User Training & Support
   Provide hands-on training and knowledge-sharing to end users, ensuring ERP adoption and proficiency. Develop user-friendly documentation and best practices for ERP usage. Act as the liaison between IT, manufacturing teams, and leadership to translate business needs into ERP solutions.

Qualifications & Experience:

1. Bachelor’s degree in information systems, industrial engineering, business administration, or a related field.
2. 5+ years of experience managing ERP systems in a manufacturing environment.
3. Proven expertise in process improvement, lean manufacturing, and digital transformation.
4. Strong understanding of QAD and Infor XA platforms.
5. Experience with other manufacturing ERP is a plus.
6. Experience with ERP integrations, automation, and reporting tools.
7. Knowledge of EDI, MES, shop floor automation, and data analytics is a plus.
8. Strong project management, change management, and leadership skills.
9. Excellent problem-solving, communication, and cross-functional collaboration abilities.

Work Arrangement: Remote

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [e-mail] for assistance with an accommodation.